Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

February 15, 2024

Pam was such a great customer service! They are quick to respond and help with your needs. The development team is excellent. I would highly recommend this plug in to boost sales.

Ohbiotics Mexico
United States
9 months using the app
January 9, 2024

So far this app is working great! Very easy to use and set up and customer support has been amazing - we highly recommend it!

Natural Farmworks
Canada
10 months using the app
January 4, 2024

Great app, but not only that the support received is excellent. Immediate help and everything is done for you without questions. 'Princess' in particular is a great asset to the company. Thank you once again.

My Health Oasis
United Kingdom
5 months using the app
May 16, 2024

Easy setup, support had me up and running in no time.

Revive & Repose
United States
About 1 month using the app
December 29, 2023

I'm blown away by everything this app does, even with the free version! Jolo & Joanna in support were very helpful during the free setup call. The app is very user friendly and it makes it easy to do presales and back in stock notifications. Definitely recommend.

World With You Boutique
United States
About 2 months using the app
Edited April 3, 2024

Kate helped me with a problem today and she was amazing. I have used their preorder since March 2022 and absolutely love it. They are first class.

The Promise Ring Co.
United Kingdom
About 1 year using the app
January 14, 2024

I had the pleasure of participating in Timesact’s inaugural “Let’s Celebrate Entrepreneurship Together” virtual event in December 2023. I appreciated the opportunity to share more about my small business, Poppy + Monarch, including why I started it, challenges I’ve faced and the learnings from them, and what I envision for the future of my business. Fellow business owners, I highly recommend that you participate in Timesact’s next virtual event. It’s a wonderful space to discuss your passion and introduce your products to a new audience.



Additionally, I had a great experience with Timesact for pre-orders of sweaters and tote bags on my Shopify store. The integration with Shopify was seamless and the plug-in elevated the look of my shop. I had great success using the pre-order feature and plan to use it again!

Poppy + Monarch
United States
About 2 months using the app
March 7, 2024

Jolo was very helpful and supportive in every step of the way. Made things easy to understand and follow through. Thank you for your patience, during the first call to understand my needs and then to provide a solution. Am grateful Jolo. Thank you.

Tongu3
United Kingdom
26 days using the app
May 6, 2024

This app is awesome! Really great backend and features they've built in. Would definitely suggest taking advantage of the free half hour setup call, there's a lot to learn on how to use the platform and they walk you through it to make it easier. Jolo was super lovely, great at explaining things, and took extra time to make sure I understood everything. Would definitely recommend this app if you're looking to add preorders to your site.

Wicked Rose
Canada
About 11 hours using the app
April 4, 2024

Jolo was super helpful in our set up call. The program should be helpful for our customers.

Howling Moto
United States
8 months using the app