Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

October 30, 2023

Jolo was the best support rep I've ever talked to. The first setup call they give you is free and he (in real time) edited my website theme and product pages.

Now there will be NO CONFUSION or angry emails when we do pre orders and clothing drops.

Thanks again!
- Aaron

Wit Disciples
United States
4 days using the app
October 17, 2023

Love the app, Pam was really helpful and fast. The app helps a Lot to engage with my customers.

oché oché jewelry
Colombia
3 months using the app
October 20, 2023

I just started using this app and it is good so far. The best part is the free one-on-one demo that they provide. I had Jolo and he was so patient and great. He answered all of my questions in a clear and concise way!

Edaalia
United States
8 days using the app
August 11, 2023

Just downloaded the app today and can easily say that the support is fantastic! I needed a few tweaks done for my website and Pam was very helpful, efficient and polite. I look forward to using this app and putting it into action!

Picture Perfect Interiors
United Kingdom
5 months using the app
May 11, 2023

Very happy with the support provided, it was very helpful. Lovely and friendly people explained everything in simple way. Glad that I have booked the meeting!

Irisha's Card Art
United Kingdom
9 months using the app
May 31, 2023

We were looking for a Pre-Order app for an upcoming launch of a new product and contacted Shopify. They recommended 3 apps and we're glad one of them was Timesact as their features, 5-star rating, and 800+ reviews made our decision very simple. Also, Timesact offered a 30-minute live on-screen setup and Q&A and no one else did! We had less than 3-days to get our Pre-Order Offer up on our site and thanks to Rommel at Timesact, who was outstanding during the live setup, our Pre-Order was up on our site in less than a day. Thanks to Ronnel and the Timesact Team they receive our 'Platinum 5+ Rating'!! Highly recommend Timesact to anyone. Thank you Timesact.

ecoMVMNT
Canada
26 days using the app
October 25, 2023

I'm totally new to running an ecommerce business and have been struggling to get enough product made and photographed to allow me to launch our site. Then, I realized there was particular interest in one product we make and that setting up a "pre-order" might be a great way to launch our brand in a limited way - but having never done it before, I was unsure how to proceed. This app made it simple and seamless and the orders are flowing in without any problems. I'm thrilled.

Hyde & Burl
United States
About 21 hours using the app
July 24, 2023

I really like this app and how very automated it is. Easy to use. User friendly. Onboarding session helps a lot and makes the use of the application easier.

Lavvish FiT
United States
6 months using the app
Edited April 17, 2024

I love the app because it is extremely easy to use AND Jolo provided top tier customer service which made me like the app even more!

My Store
United States
10 months using the app
October 27, 2023

We have just added this app a few days ago, and as I am brand new to it, I've had to reach out to the support team quite often. Each time my inquiries were addressed thoroughly and followed up promptly if they had to be escalated. All in all, it has been such a pleasant experience working with their tech team. And a shout out to Pam, who has been the go to person all this time, and she's been beyond helpful :)

OnceMoreWithLove
Canada
2 days using the app