Reviews (1,702)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

May 8, 2024

I am not normally a fan of video call support, but Timesact surprised me. Jolo helped me out greatly explaining all the options and features and typical use cases, as well as tweaking some of the finer points for me. Would highly recommend taking the offer up on the 30min call.

FyberMods
United States
About 4 hours using the app
May 15, 2024

Kennith was an amazing support- thank you!

Mrs Edgar
Australia
5 days using the app
March 26, 2024

Exceptional customer service! Great App! Love the features and how nice it looks on our website!

QuahogBay
United States
3 days using the app
April 28, 2024

The onboarding call with Rommel was great! Very detailed and responded all my questions. I look forward to the opportunities and ideas that I can implement with this app. Than you Rommel.

Milisima Studio
Canada
2 days using the app
April 17, 2024

Prompt responsive service and knowledgable tech support. The app does what it says it does. Very satisfied.

Bolsa Nova Handbags
United States
26 days using the app
December 15, 2023

What was really helpful was the set-up call at the beginning. We started the set-up and then were able to complete it live with Rommel. We look forward to continue using the app.

precioussound
Switzerland
3 days using the app
March 16, 2024

Super app, service is excellent, problem solved in 10 minutes.

Elebest
Germany
About 1 month using the app
December 21, 2023

great support system! easy to use as well!

Renée
United States
3 months using the app
March 25, 2024

Kenneth was great! He was friendly, took his time and very informative. I am excited to start using this feature on my store.

Gracious Goods
United States
2 days using the app
March 5, 2024

Support is always very responsive and helpful in answering questions, providing customizations and helping address issues.

The Wool & The Floss
United States
Over 1 year using the app