Reviews (1,690)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
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Very detailed and friendly onboarding.
Easy to use software with most of the boxes ticked.
Offers more than pre-orders - also nice Back-on-stock and Comming soon options.
Very good and helpful customer service! Could solve my issue quickly and made me understand everything!
Timesact absolutely rescued us when we were hit with supply-chain delays, making it possible for our customers to place orders with a good understanding that their orders would ship in the near future. The app reduced upset customer calls dramatically through good communication and the ability to place orders. An easy-to implement life-saver.
Thank you so much for the wonderful words! This is exactly what we aspire to and it makes us all the more motivated when awesome people validate our efforts. Thank you for choosing us as you technology partners for pre-orders and looking forward to a long-lasting relationship that will help us both keep growing.
Best regards,
Andrei from Timesact
These guys are great! The app is simple to install and configure. I cant recommend Timesact enough! I had a small issue with one of the features not immediately working because my theme is custom... but Andrei had i working in a few minutes. The customer service is amazing! Andrei was able to help me with a couple minor formatting requests, and was very responsive to feature suggestions. Also, love the pricing. Full feature free plan for small businesses! I wish more apps did business this way.
Thank you for the awesome review! You've pointed out something important and very dear to my heart. Our business model is centered around small business. Basically you do not pay us unless you are making sales because we are in this together. So I hope we are able to grow your sales with pre-orders so that we can thrive together. Thank you for letting us be a part of your entrepreneurial journey!
Best regards,
Andrei from Timesact
I just recently installed this app and immediately received help when I needed it from Andrei. I was having trouble with the settings, because of previous pre order apps I installed/uninstalled. He helped me every step of the way and we finally got to a solution. Now my item that I put up for pre order is working perfectly! Thank you Andrei for your super fast and amazing help! I HIGHLY recommend this app!
Thank you for choosing us as your partners in pre-orders! I hope we bring in many sales and continue to grow our businesses side by side.
Best regards,
Andrei from Timesact
Excellent customer support making painless onboard. Andrei is super helpful and very engaging with fixing issues for me (even give me suggestions for improvement).
Thank you for the awesome review! Looking forward to growing sales with you through pre-orders!
Best regards,
Andrei
The app works great with quite a bit of customization available to fit our stores sales needs and color scheme. On the rare occasion I've needed customer support, it has been excellent & pricing is reasonable too! Over the past year they've upgraded the app several times. Most of the changes have been a great improvements in functionality and ease of use.
This is 100% the best pre-order app there is for Shopify. The other ones are way too confusing and don't keep their promise for performance. The app makes it very, very easy to set up pre-orders on your site. Also, their customer service goes above and beyond the normal send email never hear back from most apps on Shopify. I 110% recommend this app over the other options and hope this team continues to contribute to the Shopify ecosystem of apps to help retailers :)
Great app, putting to use now. Friendly staff who are very helpful and sort out any issues you may have quickly.
This app has been very helpful for our business and the customer service on all touch points has been exceptional.