Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

December 5, 2022

I advice to use it it is by far the most easy and fast to handle a pre-order. The support is amazing answer also during weekends. Great staff.

Balance Board Pro
Italy
9 months using the app
January 30, 2023

I don't need to mention that the app itself is just great, but what I want to highlight here is that we got 30 minutes free onboarding session!

You can work your own website with friendly staff and get the individual advice and support. I am very impressed and glad to know about the app!
(Thank you for your great assistance, June :) )

Espuente GmbH
Germany
9 months using the app
January 25, 2023

June made my onboarding so easy and answered all my questions. Her demonstration was clear and had amazing customer service. I look forward in using timesact.

Sole Notte
United States
9 months using the app
May 26, 2021

I never received such prompt and motivated customer support! My theme is heavily customized but Andrei went above and beyond to make this app work. Thank you Andrei.

Lykkefund Paper
Switzerland
9 months using the app
Kairock Partners SRL replied May 27, 2021

Thank you for the great review and your support of the app. I am happy to help and be a part of your entrepreneurial journey. I hope pre-orders will be a valuable source of revenue for your business.

Best regards,

Andrei from Timesact

September 21, 2021

A superb application and great support. Andrei is very helpful and solved the problem quickly. Now the application works as it should.

Sapsan Sklep
Poland
9 months using the app
Kairock Partners SRL replied September 22, 2021

Thank you for the awesome review! I'm sure we'll grow sales together with pre-orders!

Best regards,

Andrei from Timesact

December 15, 2022

Great work by the team. went on a zoom call and we got everything fixed. They also have all the features we required

Oak & Sand ™ Official Store
Singapore
9 months using the app
November 30, 2021

This app is helping collect pre-orders to launch my store, the installation process has been easy thanks to Andrei's support! Thank you so much!

Quietly
Canada
9 months using the app
Kairock Partners SRL replied November 30, 2021

Thank you so much for the awesome review! Very happy to play a small role in your journey and looking forward to a great launch!

Best regards,

Andrei from Timesact

December 13, 2022

Andrei from timesact is super helpful. They recently changed their app and i was confused on where to access some of their old functionality and he assisted me promptly. This is definitely the best preorder app we’ve used. Highly reccomended!

Simply Organic Bamboo
United States
9 months using the app
September 14, 2021

Very straightforward, easy to use, and seamless pre-order app. Worked beautifully with our third-party theme which already had its own primitive pre-order capability. Would highly recommend Timesact Discount pre-order. The developer is quick and responsive as well.

lola & sophie
United States
9 months using the app
Kairock Partners SRL replied September 14, 2021

Thank you for the awesome review! Glad to see the app is already providing value for you and hope that things will keep getting better for your business.

Best regards,

Andrei from Timesact

January 7, 2023

I would like to say that Andrei from Timescat support was more than helpful with my problems, i was losing hope with getting my pre-orders to work, thankfully they quickly came to my aid and resolved all of my problems, amazing app with an amazing support team!

Tac
United Kingdom
9 months using the app