Reviews (1,709)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

January 4, 2023

The best customer service and the onboarding was excellent got all my questions answered. Very professional

Faith Love Africa
United States
12 months using the app
February 19, 2023

This app is great if you are looking to have pre-orders on your site. Their customer service is also excellent and gives you real-time support. They were able to set up my pre-orders for me and quickly solve any questions I had. Great service!

Pippy Sips
United States
12 months using the app
November 7, 2022

I have been searching for a pre-order app for some time . I tried a couple but they just didn't yield the expected results. Then I found this app with was so user friendly , easy to set up and customer service was exceptional. We had a little issue with the preorder button and the preorder banner which was solved quickly by Miezty. I would definitely recommend this app for anyone looking to capitalise on pre order holiday sales.
Well done Timesact Team!

BOXBLES
Trinidad & Tobago
12 months using the app
March 25, 2023

Great app, excellent customer service. I installed the app and since I have a customized theme, it needed some tweaking that Robert took care of in no time.

bioBare®
United States
12 months using the app
July 22, 2021

I use this app for my pre-orders and it helped me section these out separately. This app allows you to customize more freely with all of your products. I recently reached out to customer support (Andrei) about getting the new feature of the pre-order badge for products enabled. He promptly and efficiently replied to enable this function. Andrei also let me know I could disable and enable myself whenever I choose to. This app is one of the better ones as it continues to be updated with new features and customizations. Thank you so much for everything!!

AskMe Fashions
United States
11 months using the app
Kairock Partners SRL replied July 23, 2021

Thank you so much for the awesome review! It was my pleasure to help and I am sure the app will bring in a lot of sales for your growing business. Thank you for choosing us as your partners in pre-orders.

Best regards,

Andrei from Timesact

September 1, 2022

Great customer service! The app has good functionality that solves a lot of our pre-order issues. So far, this is the best!

Momentous
United States
11 months using the app
March 17, 2023

Princess went above and beyond to help me resolve the pre-order button not working. Hands down 5-star Customer Service. Give her a raise!

Lechaim № 18
United States
11 months using the app
November 10, 2021

We installed this app and it did exactly what we were looking for. We had a few issues with how the text looked on our site, and Andrei immediately went into our site and corrected it. Not only is this app a perfect tool, but their customer service goes above and beyond to make sure everything is working properly. Highly recommend going with Timesact for your pre-order needs.

Mine Bats
United States
11 months using the app
Kairock Partners SRL replied November 11, 2021

Thank you for the great review! Very happy to support you and your business and looking forward to some amazing pre-order sales for you!

December 13, 2022

Ottima app, gestisce i preordini e i Back in stock, assistenza precisa e puntuale, rispondono subito tramite mail, ottimo in tutto.

Svapalo.it
Italy
11 months using the app
November 16, 2021

When you get the founder to offer assistance, then you know that you are in the best of care! This app has solved all my worries with opening a new store and trying to make sure that I can provide the best customer service. Since installing the app a few weeks ago, we have been able to process preorders seamlessly, leaving the customers very satisfied! Thank you for a great addition to my store!

Posh Tomboy
United States
11 months using the app
Kairock Partners SRL replied November 16, 2021

Thank you so much for the amazing review! Looking forward to some incredible pre-order sales for your business.

Best regards,

Andrei from Timesact