Track123 Order Tracking 3D
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,081)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time order tracking updates, which significantly reduce customer inquiries about order statuses. They praise its seamless integration with Shopify, user-friendly interface, and support for multiple carriers. The customizable tracking pages, including branded options, enhance the professional look of their stores. Additionally, the app is noted for its reliable performance and responsive customer support, along with a free plan that is ideal for new or small businesses.
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Application très facile a prendre en main. Il y a l'essentiel pour un e-commerçant mais aussi le mode dropshipping qui est très appréciable.
Je recommande.
buena app
great app!
Track123 is straight fire! It gets the job done and is easy to use. Highly recommend it.
Compared to other apps I have used, this app stands out.
The style, features, etc. Even in the free plan you have a lot of options.
Amazing!
One of the best apps ever, No cap!!
increíble aplicación, es muy recomendable, ya que la atención al cliente es muy buena
works fine, No Problem, easy to start with!
For the past two weeks, I've encountered persistent issues with this application. Initially, the analytics dashboard malfunctioned, incorrectly showing orders as pending. After resolving this, the app inaccurately indicated that orders had been stagnant for two weeks, leading to customer confusion. However, upon verification through reliable tracking apps like 17track, it's evident that the orders are in fact in transit or being delivered. This application often seems to cause more confusion than clarity. Customer support does not care, have contacted them multiple times.
Hi，
We want to express our sincere apologies for the persistent issues you encountered with the Track123 app recently. Your feedback is crucial to us, and we appreciate you taking the time to share your concerns.
We understand the frustration caused by the malfunctioning analytics dashboard and inaccuracies in tracking information. We want to assure you that our team has worked diligently to address these issues, and I'm pleased to inform you that all orders within your store have been updated with accurate tracking details.
In addition to resolving the immediate issues, we have implemented measures to enhance the reliability and performance of our app. We are committed to providing a seamless and efficient tracking experience for all our users.
Once again, we apologize for any inconvenience caused, and we thank you for your patience and understanding. If you have any further questions or need assistance, please feel free to reach out to us.
Thank you for choosing Track123.
Best regards,
Track123