Track123 Order Tracking 3D
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,081)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its real-time order tracking updates, which significantly reduce customer inquiries about order statuses. They praise its seamless integration with Shopify, user-friendly interface, and support for multiple carriers. The customizable tracking pages, including branded options, enhance the professional look of their stores. Additionally, the app is noted for its reliable performance and responsive customer support, along with a free plan that is ideal for new or small businesses.
Refine
-
By rating
My experience with Track123 has been wonderful so far. Everything that you would need for tracking deliveries is all available in this single app. I highly recommend it.
Awesome app. super recomend using this app. cant find any better
Aplication au Top !
Awesome app, it works very well. Keep up the good work
This app integrates very well into my theme, and I really enjoy how simple it is to track your order. I also like that it shows the map as the order gets closer to delivery.
Bad support, they take ages to respond back, they used to be good now they have become very bad! Lots of issues with their tracking ! Couriers are integrated but not retrieving correct delivery statuses!
Hi,
We deeply regret the negative experience you had with our customer support and the tracking issues you encountered while using the Track123 app. Your feedback is extremely important to us, and we sincerely apologize for any inconvenience caused.
We understand the importance of a functional tracking service, and We want to assure you that our team has diligently worked to resolve these issues, and I'm pleased to inform you that the problem has been fixed. All orders within your store have been updated to reflect accurate tracking information.
We have also conducted additional training for our support team to ensure that they can address customer inquiries and concerns in a timely and efficient manner.
We value your continued support and thank you for bringing these matters to our attention. If you have any further questions or require assistance, please don't hesitate to contact us.
Thank you for your patience and understanding.
Best regards,
Track123
Top App für Tracking
excellent !
Updated: I encountered some issues with the app, but the support team responded very quickly and guided me to clear up my confusion. Highly recommended!
Dear merchant,
Thank you for reaching out and bringing this to our attention. We sincerely apologize for any confusion. I want to clarify that the indication "100/100" refers to the number of remaining quota you have, not the actual orders processed. This means that you still have 100 quota left.
Track123 provides free plan that has 100 quota per month. Rest assured, subscribing to a plan is not mandatory for using the app.
If you have any further questions or need additional help, please don't hesitate to contact us.
Best regards,
Track123
I recently integrated it with my brand and i like the feel it gives my website