Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise order tracking and easy integration. It's praised for enhancing customer service and reducing manual tracking efforts. Features like real-time updates, upselling within the tracking process, and a customizable tracking page are appreciated. The app's support for over 1,200 couriers and integration with services like UPS is also valued. Merchants find the insightful analytics dashboard and responsive customer support beneficial. The free version is suitable for beginners, while many consider the paid version worth the investment.

December 28, 2023

Compared to other apps I have used, this app stands out.
The style, features, etc. Even in the free plan you have a lot of options.

Alves Nutrition
United Kingdom
18 days using the app
January 23, 2024

I am really happy with the customer service. I truly recommend the app!!!!

Antonico
Sweden
3 months using the app
April 8, 2024

Amazing tracking system

OmniKora
United States
7 days using the app
January 12, 2024

So far so good experience. Only took me a min to install the app.

Gadget Accessories Shop
Singapore
3 months using the app
February 12, 2024

Nothing to complain about. Works perfectly

PeakVista
Denmark
18 days using the app
January 29, 2024

The price is fair and the customer service is excellent. Thank you Alex!

Seaside Mart
United States
22 days using the app
March 28, 2024

simple and easy

VERDORA
Malaysia
About 1 month using the app
January 31, 2024

Good support team, thanks for the fast response.

EXCELSUS
Greece
3 months using the app
Edited April 18, 2024

Works well, support meets its commitments

Oink Publicidad
Chile
8 days using the app
Track123 replied April 17, 2024

Hello there,

I'm truly sorry to hear you've had such a bad experience with us! It was definitely never our intention to take a long time to get back to you - we've just been dealing with a huge ticket surge, so our limited coverage impacted our reply time.
We apologize for this and we have sent you email on how we solved this problem.
I hope we have a chance to change your mind and provide better service on our end.
I wish you all the best in the meantime!

Best regards,
Track123

April 9, 2024

Très bonne application de suivi , automatisée, simple d'utilisation avec plusieurs fonctionnalités intéressantes.

Deliferr
France
14 days using the app