Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise order tracking and easy integration. It's praised for enhancing customer service and reducing manual tracking efforts. Features like real-time updates, upselling within the tracking process, and a customizable tracking page are appreciated. The app's support for over 1,200 couriers and integration with services like UPS is also valued. Merchants find the insightful analytics dashboard and responsive customer support beneficial. The free version is suitable for beginners, while many consider the paid version worth the investment.

July 13, 2022

Very good app even with awesome support! My customers are now able to stay informed about the status of their orders! Thank you!

Kingdom Wellness Teas
United States
About 1 hour using the app
May 8, 2022

A really useful, well-designed, and easy-to-install app, hope it helps my customers a lot. highly recommend.

BCBMALL
United States
43 minutes using the app
April 24, 2022

great app! it's easy to use and it has a lot of customizations. can't ask for more, I'm very satisfied

Stunning Canvas Prints
United States
41 minutes using the app
December 7, 2022

I installed Track123 to give it a try, just for order tracking. It works awesome! I wish I knew of this sooner! Then I live chatted with Alex, 2am my time... 4am his time, and he responded right away and even made a couple nice changes on my order tracking page. I was astounded by his customer service! Highly Recommend!

Bavarian Magazine
United States
38 minutes using the app
June 8, 2022

Great app. Easy to set up! Nice customer support. Great feature to add on your website to help improve your customer experience.

Trary
United States
35 minutes using the app
June 15, 2022

Amazing level of polish and functionality for a free application. I tried several before landing on Track123 as the best option available on the Shopify app store.

Urbn Designs
Australia
33 minutes using the app
August 19, 2022

首先它是免费的!!真的很棒,一个专门的自助式查订单物流的app,页面好看,功能很齐全还能看包裹里面的内容,查物流的显示速度也很快,符合我全部的需求,碰到困难和不懂得,客服也很热情的解决了问题!!好评!

Aosbos Direct
China
32 minutes using the app
May 25, 2022

Very easy to incorporate into the store and it started picking up orders instantly. Within minutes, we had a new Order Tracker live on the site. With some simple CSS, you can get all you fonts and styling to align with your brand. This app is invaluable to a high volume retailer in comparison to other Order Tracking solutions in the Shopify App Store.

Goorin Bros.
United States
30 minutes using the app
April 19, 2022

It's an awesome app that gives you a clean and professional tracking page. And it is free! very impressive. Customer service is fast and nice people.

LAOPAW
Canada
25 minutes using the app
June 6, 2022

Great Support, Great Track, Cool Track Page...Easy setup. Always Free! All in one feature, I'm highly recommended

Viva Timepiece
United States
25 minutes using the app