Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise order tracking and easy integration. It's praised for enhancing customer service and reducing manual tracking efforts. Features like real-time updates, upselling within the tracking process, and a customizable tracking page are appreciated. The app's support for over 1,200 couriers and integration with services like UPS is also valued. Merchants find the insightful analytics dashboard and responsive customer support beneficial. The free version is suitable for beginners, while many consider the paid version worth the investment.

March 25, 2022

Great app! This is a must for every Shopify store. Customer service is also great. Fully recommended.

VOOGME
United States
About 7 hours using the app
October 28, 2022

App has been extremely useful for tracking orders and was very easy to integrate into my navigation and is also easy to use with buttons.

SpartanGear
United States
About 7 hours using the app
April 25, 2022

Thank you for your apps. I really like it and most important part, you have a good customer service. Reply promptly when i need it. Hopefully it helps for my customer to track their order

Aisha Wong Accessories
Malaysia
About 6 hours using the app
January 27, 2023

Super Kommunikation und alles wie besprochen. Bin sehr zufrieden. Beim nächsten mal nehm ich das Premium Paket bin jetzt gespannt wie das wird

Sparke Shop
Germany
About 6 hours using the app
June 21, 2022

It's easy to use. Good for customers to track their orders and see where the parcel is. The most important is there are recommended products to be shown.

3D Printer Accessories Shop
Hong Kong SAR
6 days using the app
November 29, 2022

I just set up and it fits all my need. They are some problems when setting up and the customer service help me to solve them quickly! I am really recommend this App

MUNBYN
United States
About 4 hours using the app
May 14, 2022

Wow I love this app so much! Easy to install, looks stunning and the best part it's free! Now I'm going to come back and install for my second Shopify store. Highly recommend!

Lani + Kei
United States
About 4 hours using the app
January 27, 2023

Recomiendo track123 porque es muy rápido de entender fácil y cómodo lo recomiendo mucho y también sirve muchísimo para el dropshipping

Best
Mexico
About 4 hours using the app
April 6, 2022

It is the best order inquiry software I have ever used, which reduces the trouble for customers to find logistics information. Of course, the most important thing is customer service. If you have any questions, they will respond positively.

Siyunshow,100% Human Hair Wig
China
About 4 hours using the app
April 25, 2022

I have installed the Track123 order tracking solution and I simply love it it is the best solution available, very easy to use and customize it has everything you need a great job.

WABI SABI
United States
About 3 hours using the app