Track123 Order Tracking , 2,695 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its precise order tracking and easy integration. It's praised for enhancing customer service and reducing manual tracking efforts. Features like real-time updates, upselling within the tracking process, and a customizable tracking page are appreciated. The app's support for over 1,200 couriers and integration with services like UPS is also valued. Merchants find the insightful analytics dashboard and responsive customer support beneficial. The free version is suitable for beginners, while many consider the paid version worth the investment.
Refine
-
By rating
The features are still very good, but the Contact support button & Start live chat button still doesn't work. How can I easily contact you?
Thanks for your reply.
Sorry, I have checked several email addresses and haven't received any emails about Track123. Could you send me another email?
Hi,
Thank you for your feedback regarding your experience with our app. We apologize for any inconvenience caused by the Contact Support and Start Live Chat buttons not working.
We want to assure you that we are always here to help you and provide support whenever you need it. In response to your concern, we have reached out to you via email to assist you further. Please check your inbox for our message.
Thank you for choosing our app, We look forward to continuing to provide you with the best possible experience using our app.
Best regards,
Track123 support
update: Hi, I sent the email to this address official@sxxxxxxs.com, I have sent another email again:)
It's easy to use. Good for customers to track their orders and see where the parcel is. The most important is there are recommended products to be shown.
Track123 provides a service that makes tracking your customers packages super easy. The app that is added to your store comes with a lot of customizability to allow you (the user) to adjust what the tracker looks like on your site.
this app really help my store converting. the most important thing is to have a solid client service et track123 gives you that advantage.
Bonjour,
Cette application est simple d'utilisation mais la traduction en français n'est pas automatique et c'est problématique.