Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise order tracking and easy integration. It's praised for enhancing customer service and reducing manual tracking efforts. Features like real-time updates, upselling within the tracking process, and a customizable tracking page are appreciated. The app's support for over 1,200 couriers and integration with services like UPS is also valued. Merchants find the insightful analytics dashboard and responsive customer support beneficial. The free version is suitable for beginners, while many consider the paid version worth the investment.

February 21, 2024

Would highly recommend adding Track123 to your store. Ease of use and precision tracking in one place. I couldn't ask for more from a tracking app, it does exactly what you want even on the free version of the app.

Exquisto
United Kingdom
About 2 months using the app
March 18, 2024

Great app with amazing support, even on the free plan. Alex helped me to solve my issue quickly. Thank you!

The Best Dachshund Gifts
United States
About 2 months using the app
February 27, 2024

I really like this app together with its customer support who are quick and helpful. Really took a weight of my shoulder with its easy-to-use interface and design. 5/5 stars.

Magnesia™ Official Website | Home Decor Items and Trends
Sweden
4 months using the app
February 9, 2024

I've used Track123 on two of my Shopify stores in the last few years. I started with the free one on my main store then upgraded. Honestly, the free version is MORE than enough for those of you just starting out, and the paid version (which is cheap) is 100% worth it. Support is quite responsive and polite. The app functionality & customization itself is very user friendly & well thought out.

Aphiri
Canada
10 days using the app
April 30, 2024

Great app for letting customers track their orders. It is not a paid feature and it works perfectly fine

Renssos
Netherlands
About 1 month using the app
March 21, 2024

This app integrates very well into my theme, and I really enjoy how simple it is to track your order. I also like that it shows the map as the order gets closer to delivery.

Men's Wellness Matters
United States
12 days using the app
April 15, 2024

A must have for your online store, recommend.

Hesties
Latvia
4 months using the app
April 11, 2024

Great app, and really easy to use! I like the fact that you can customize the CSS to make it personalised to your store, and they have a great range of different options for dropshippers to blacklist keywords and couriers. Support staff are friendly and helpful!

GloSkin
Australia
12 days using the app
April 8, 2024

Fully recommended, The user interface provides you with great convenience in terms of ease of use and tracking your orders.

Lavishix
Türkiye
2 months using the app
March 6, 2024

works fine, No Problem, easy to start with!

Einluft
Switzerland
7 months using the app