Track123 Order Tracking

Track123 Order Tracking

Free plan available. Free trial available.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

January 12, 2022 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, and Spanish

Works with

Shopify Flow, Loox, Klaviyo, Dsers CJ Dropshipping, Bing Microsoft Translator, Paypal&Stripe, Instagram

Get ahead of shipping issues, brand your order tracking experience, and reconvert shoppers.

Track123 Order Tracker makes it effortless to create a breathtaking tracking page. Use the shipment analytics dashboard to analyze carrier performance and make better decisions. Reduce customer anxiety and build anticipation with order status notifications. Drive incremental revenue by cross-selling shoppers with product recommendations. Hide Chinese origin with Dropshipping mode, no more WISMO tickets. Support 1700+ couriers and counting.

Track123 Order Tracker makes it effortless to create a breathtaking tracking page. Use the shipment analytics dashboard to analyze carrier performance and make better decisions. Reduce customer anxiety and build anticipation with order status notifications. Drive incremental revenue by cross-selling shoppers with product recommendations. Hide Chinese origin with Dropshipping mode, no more WISMO tickets. Support 1700+ couriers and counting. more
  • Order lookup with branded tracking page, auto-emails triggered by order status.
  • Provide dropshipping mode, hide specific keywords/carriers in tracking details.
  • Auto sync Paypal tracking, show Estimated Delivery Date and prevent WISMO calls.
  • Boost sales with personalized product recommendations while track your orders.
  • Powerful analytics to get insights in track and trace performance.

Pricing

STARTER

Free

  • 50 orders/month
  • Multiple tracking page template
  • Real-time tracking
  • Basic analytics
  • Dropshipping mode
  • Access to 1700+ carriers

GROWTH

$9 / month

or $84/year and save 22%

$0.05 per extra order above 300

  • 300 orders/month
  • Custom order status
  • Transit time reports
  • Export tracking data
  • Instagram integration
  • PayPal & Stripe integration

7-day free trial

ADVANCED

$49 / month

or $468/year and save 20%

$0.05 per extra order above 2000

  • 2000 orders/month
  • All Growth features
  • Checkpoint translation
  • Estimated Delivery Date
  • Klaviyo, Omnisend integration
  • Remove Track123 Branding

7-day free trial

ENTERPRISE

$399 / month

or $3,828/year and save 20%

$0.05 per extra order above 30000

  • 30,000 orders/month
  • All Advanced features
  • Dedicated CS manager
  • Custom carrier/platform integration

7-day free trial

STARTER

Free

  • 50 orders/month
  • Multiple tracking page template
  • Real-time tracking
  • Basic analytics
  • Dropshipping mode
  • Access to 1700+ carriers

GROWTH

$9 / month

or $84/year and save 22%

$0.05 per extra order above 300

  • 300 orders/month
  • Custom order status
  • Transit time reports
  • Export tracking data
  • Instagram integration
  • PayPal & Stripe integration

7-day free trial

ADVANCED

$49 / month

or $468/year and save 20%

$0.05 per extra order above 2000

  • 2000 orders/month
  • All Growth features
  • Checkpoint translation
  • Estimated Delivery Date
  • Klaviyo, Omnisend integration
  • Remove Track123 Branding

7-day free trial

ENTERPRISE

$399 / month

or $3,828/year and save 20%

$0.05 per extra order above 30000

  • 30,000 orders/month
  • All Advanced features
  • Dedicated CS manager
  • Custom carrier/platform integration

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

2,723 reviews

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 10, 2024

This app has been super helpful, and solves my tracking problem's perfectly! Not only does it easily integrates with shopify to provide a well rounded and seamless customer experience, but also has superbly helpful tech support that provides valuable insight into effective problem solving.
100% would recommend!!!

Lapis Lazuli Luxe
United States
About 1 month using the app
April 12, 2024

Great App and team at hand. Customer can track their order from your website without being transferred to a delivery service website, plus many more great features. Would highly recommend.

Homes Bright Ltd
United Kingdom
3 months using the app
Edited April 19, 2024

Paypal integration doesn't work, and support is SUPER slow =/

UPDATE: Support has reached out and resolved the issue, also indicating that there will be an improvement in response time. Therefore, I can recommend the platform; I believe it's the best cost-effective option at the moment, especially for those who require integration with PayPal.

La Lujosa
Brazil
23 days using the app
Track123 replied April 17, 2024

Hello there,

I'm truly sorry to hear you've had such a bad experience with us! It was definitely never our intention to take a long time to get back to you - we've just been dealing with a huge ticket surge, so our limited coverage impacted our reply time.
We apologize for this and we have sent you email on how we solved this problem.
I hope we have a chance to change your mind and provide better service on our end.
I wish you all the best in the meantime!

Best regards,
Track123

May 1, 2024

Great app. The amount of options they give you to adjust your tracking page is really in dept

USAPride
United States
3 months using the app
March 26, 2024

The app is excellent, makes the entire shopping experience of my website look clean and professional. Highly recommended.

Davino
United States
6 months using the app

Data access

This app needs access to the following data to work on your store.

Learn why in the developer's privacy policy.

View personal data

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Products or collections

  • Edit orders

    All order details, merchant managed fulfillment, or third-party fulfillment

  • Edit your Online Store

    Script tags in your Online Store, pages on your Online Store, or theme

  • View other data

    Locales

About this app

Launched

January 12, 2022 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, and Spanish

Works with

Shopify Flow, Loox, Klaviyo, Dsers CJ Dropshipping, Bing Microsoft Translator, Paypal&Stripe, Instagram

Built by Track123

About Track123

4.9 average rating

2 years building apps for the Shopify App Store

1810 E Sahara Ave Ste 212, Las Vegas, NV, 89104, US

Support

Send a message

support@track123.com

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