TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

Edited June 22, 2020

Very easy to use interface, many great features, on top of that the customer support was amazing and helpful.

Love it.

The Korean Fashion
Australia
Over 1 year using the app
February 2, 2021

Great app and works great. Support are fantastic - They added a courier for us that wasn't already part of the app so all orders would sync perfectly for our customers. 5 Stars *****

SNATCHED MERCH
United Kingdom
Over 1 year using the app
June 9, 2020

I have used all the "top-rated" & reviewed tracking apps and this easily is the best one I tried. I was on a free trial for all the others and paid for this app straight after trying it for 1 day. All the other apps wouldn't recognize my orders even with tracking numbers or would register only a handful. When I installed this app, ALL my previous untracked orders synced right away. You can also custom the tracking window which looks great :) Couldn't recommend this highly enough.

Modzie
Australia
Over 1 year using the app
July 7, 2021

Good App, got the boh team to help set it up so it was customised for me, works well now. Recommended comparted to what else is out there

Crafted in Time
Australia
Over 1 year using the app
Edited September 26, 2023

UPDATED: Everything was fixed, they also refunded me for a month, then they continued to update me. I still continue to use this app.

Christ Follower Life
Hong Kong SAR
Over 1 year using the app
TrackingMore replied September 7, 2023

Thank you for taking the time to share your feedback on our app. We're sorry to hear that you had a less-than-ideal experience, and we'd like to assist you in any way we can.

Additionally, if you have any immediate concerns or questions, please feel free to contact our customer support team . We are here to assist you and ensure your experience with our app is positive.

Best regards,

The Trackingmore team

September 25, 2023

Having been using it that much as I should but will

Rahzchest
United States
Over 1 year using the app
TrackingMore replied September 27, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you are using our app. Our support team will be always there to assist you through live chat and resolve any issues you have . We will appreciate if you could provide us the problems that your are facing in our app so that we can help and resolve it as soon as possible .

We always strive to provide the best possible experience for our customers. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

January 21, 2021

Just amazing app and perfect support. I see the status of all orders instantly, get notifications of problematic orders, and can fix everything before there is a problem with the buyer. Very cool! Highly recomended!

Paw Lapidary
Spain
Over 1 year using the app
Edited November 12, 2022

Es una app muy útil y funciona excelente, lo mejor respecto de apps de rastreo en relación a su coste beneficio. Llevo más de una año usándola y siempre la atención al cliente es eficiente, incluso te ayudan a adaptar la app a tu modelo de negocio.

Blueprint Kpop Store ♡
Colombia
Over 1 year using the app
TrackingMore replied February 8, 2022

Hello there!

Thank you so much for your affirmation of our customer service. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

April 2, 2024

3rd store that im using this app, always working great with good service and good costumer service, almost 24/7 so i recommend this app to anyone who needs tracking services

Tillas Chile
Chile
4 months using the app
TrackingMore replied April 4, 2024

Thank you for your 5-star rating!

We sincerely appreciate your support and are thrilled that you had a great experience with our service.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

July 13, 2022

This is a great option
I feel very happy to have used this app
Enthusiastic and agile support, easy-to-see and easy-to-use interface

LuvinGrace Store
Vietnam
Over 1 year using the app
TrackingMore replied July 14, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore