TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (932)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

Edited May 5, 2024

Masking Rules Don't Work (Costing Me Business!)

This app's masking rules feature is absolutely broken. It's supposed to hide or replace content to protect my brand image, but it does NOTHING. I've reported this issue TWICE in the past two weeks, and there's been zero response from customer support.

In the meantime, I'm LOSING BUSINESS because I can't control the content users see. This is completely unacceptable. Save yourself the trouble and avoid this app until they fix this critical feature.

Haye Nii
Canada
3 months using the app
TrackingMore replied January 24, 2024

We appreciate your compliment!

We are overjoyed that you found our service satisfactory, and we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

January 11, 2024

Top

MONOVO
France
4 months using the app
TrackingMore replied January 13, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

December 9, 2023

that is wonderful

My Store
United States
4 months using the app
TrackingMore replied December 10, 2023

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.

Trackingmore team

February 24, 2024

Je vais voir si ça marche bien

Narumaki Univers
France
2 months using the app
TrackingMore replied February 27, 2024

Merci d'avoir pris le temps de partager vos commentaires.

Nous apprécions votre avis honnête et aimerions en savoir plus sur votre expérience pour améliorer nos services.

Nous vous avons contacté par e-mail et attendons avec impatience votre réponse afin de pouvoir vous aider davantage. Nous apprécions votre entreprise et sommes impatients d’améliorer votre expérience avec notre plateforme.

Cordialement,
TrackingPlus d'équipe

November 8, 2023

its great, easy to use, i install in every store

GlowGlam
Canada
4 months using the app
TrackingMore replied November 9, 2023

I appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.

Team Trackingmore

February 12, 2023

Great service, very satisfied with the resolve of my issue. Thank you Lea for helping me out. Great app!

FBMCUPS
Netherlands
4 months using the app
TrackingMore replied February 15, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

March 6, 2024

The chat answers all your questions precisely , quickly and breaks down all the right detail.

Digital bio lock
United States
2 months using the app
TrackingMore replied March 8, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

January 17, 2024

Excellente appli

KeahiStore
France
3 months using the app
TrackingMore replied January 18, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

September 30, 2023

Great experience

Bundle Of Joy
United States
4 months using the app
TrackingMore replied October 2, 2023

Thank you for your kind words! We're delighted to hear about your positive experience .

If there's anything else we can do to support you, please don't hesitate to reach out.

Best regards,

Trackingmore Team

October 6, 2023

Güzel Allah razı olsun iş kolaylaştıracak bir girişim

My Store
Türkiye
4 months using the app
TrackingMore replied October 8, 2023

Olumlu geribildiriminiz için teşekkür ederiz! Uygulamamızı işletmeniz için faydalı bulduğunuzu duyduğumuza çok sevindik. İncelemeniz, yaptığımız işi neden sevdiğimizi hatırlatıyor ve mükemmellik için çabalamaya devam etmemiz konusunda bizi motive ediyor.

Saygılarımla,
Trackingmore Team