TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (932)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

January 3, 2023

Application parfaite, sobre facile de compréhension et surtout complète parfaite pour se professionnaliser en toute simplicité, de plus un service client réactif, a l'écoute, professionnelle et polis. Un plaisir de travailler dans ces conditions. Merci encore a Richie d'avoir répondu à toute mes questions et de sa réactivité et de son professionnalisme !

Cookin
France
4 months using the app
TrackingMore replied January 4, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

February 24, 2024

top

Amiya
France
2 months using the app
TrackingMore replied February 25, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that you find our service in top quality.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

February 10, 2024

service excellent et professionnel

Harmoniheat
France
3 months using the app
TrackingMore replied February 11, 2024

Merci beaucoup d'avoir pris le temps de laisser une critique aussi fantastique !

Nous sommes ravis d'apprendre que vous avez trouvé que notre équipe de service client était en mesure de vous aider efficacement.

Si vous souhaitez partager autre chose ou si vous avez des suggestions d'amélioration, n'hésitez pas à nous le faire savoir.

Nous sommes là pour rendre votre expérience encore meilleure.

Cordialement,
TrackingMore

March 12, 2024

Très efficace

vitaluxliving
France
About 2 months using the app
TrackingMore replied March 14, 2024

Nous sommes reconnaissants pour votre fantastique note de 5 étoiles.

Nous sommes ravis que vous ayez trouvé notre service satisfaisant et nous apprécions sincèrement vos encouragements.

Si quelque chose de spécifique vous a plu ou si vous avez des commentaires, veuillez nous contacter.

Cordialement.
TrackingPlus d'équipe

February 20, 2024

Just got off a chat with Richie who was so helpful and courteous...they do a great job @ TrackingMore to ensure that our product is working and giving us great service when needed. Fast and efficient as well as friendly who could go wrong with that!?

Silver Fox Gifts
United States
2 months using the app
TrackingMore replied February 22, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

September 23, 2023

Bon pour l'instant, on my other stores there are too many tracking errors

My Good Cushion
France
4 months using the app
TrackingMore replied September 24, 2023

Merci d'avoir pris le temps de nous laisser un avis.

Concernant votre problème, vous pouvez contacter notre équipe d'assistance qui pourra vous aider via un chat en direct et résoudre tous les problèmes que vous rencontrez. Nous sommes désolés d'apprendre les problèmes que vous avez rencontrés.

Nous nous efforçons toujours d'offrir la meilleure expérience possible à nos clients et nous apprécions votre recommandation. Si nous pouvons faire autre chose pour améliorer votre expérience, n'hésitez pas à nous contacter.

Cordialement,
L'équipe TrackingMore

January 23, 2024

Very good app with fast and high quality assistance. Mary assisted me and helped install and adapt the app for my website. I recommend this app.

MyUltra
France
3 months using the app
TrackingMore replied January 25, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

March 16, 2022

This app is so great i really love it, 100% reliable, you need to try this app if you have a store....

Reditexpress
Italy
4 months using the app
TrackingMore replied March 17, 2022

Hello there!

Thank you so much for your affirmation! ❤️🙆‍♀️

We will do our best to make our functions better. Many customizations are coming, stay tuned!

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

December 1, 2023

weiss ich noch nicht

J`aime La Moda
Spain
4 months using the app
TrackingMore replied December 5, 2023

Wir freuen uns über Ihre wunderbare 5-Sterne-Bewertung. Wir freuen uns sehr, dass Sie unseren Service als gut empfunden haben und wissen Ihre Unterstützung sehr zu schätzen. Bitte kontaktieren Sie uns, wenn Ihnen etwas Besonderes gefallen hat oder Sie Anmerkungen haben.

Mit freundlichen Grüßen.
Team-TrackingMore

December 20, 2023

Excelente, suporte nota 10!

Cristais Místico
Brazil
3 months using the app
TrackingMore replied December 22, 2023

Obrigado por reservar um tempo para nos deixar um comentário.

Ficamos felizes em saber que você achou nosso aplicativo de rastreamento fácil de configurar. Sempre nos esforçamos para oferecer a melhor experiência possível aos nossos clientes e agradecemos seus comentários. Se houver mais alguma coisa que possamos fazer para melhorar sua experiência, não hesite em entrar em contato.

Atenciosamente,
A equipe TrackingMore