TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (880)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its detailed shipping insights and customizable tracking pages that align with store branding. It is praised for its user-friendly interface, seamless Shopify integration, and reliable, up-to-date tracking information. Exceptional customer support, particularly from staff members like Ashley and Richie, is frequently highlighted. Merchants appreciate the quick setup and proactive support, making it a top choice for enhancing e-commerce order tracking capabilities.

August 31, 2023

Just got the app, going to try it for few months to see the full effect of it. So far no complains, it works perfectly, no glitches. thank you

Thingsy
Canada
6 months using the app
TrackingMore replied September 3, 2023

Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track.

Best regards,

The Trackingmore team

July 16, 2023

Hi, I had tracking related problems and Lester from trackingmore app helped me a lot, he solved all my problems and I thank him and trackingmore app.

OrthopedicsCushion.com
United Kingdom
6 months using the app
TrackingMore replied July 18, 2023

We were delighted to receive your positive feedback regarding your recent experience with our customer services. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.

We have shared your kind words with our team, and it has brought a smile to everyone's face. It's always encouraging to hear directly from our customers and know that we're providing the level of service we aim for.

Best regards,

The Trackingmore team

Edited May 31, 2022

This app is so easy to use and set up. It has everything we need to have our customers updated. But what's great is the customer service. Kudos to Chris. Great app, great support...

ChimuKo
Philippines
6 months using the app
TrackingMore replied May 31, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need any further support, please feel free to contact us on Live Chat.
Best luck with your business!

Best Regards,
Chris | Trackingmore

July 17, 2023

Nice customer service. I recommand it !
I had a problem and somebody helped me very quickly to solve it

Maison du Panda
France
6 months using the app
TrackingMore replied July 18, 2023

Thank you so much!

We strive to create a seamless and enjoyable experience for our customers, and your feedback confirms that we're accomplishing that goal. Your satisfaction is our utmost priority, and we will continue to work hard to maintain the high standards that you expect from us.

Sincerely,

The Trackingmore team

Edited July 18, 2020

This app is very easy to install. I like how it aids new dropshipers like myself on the charging aspect of things. I hope other apps will follow suit.

frezhbox.com
Singapore
6 months using the app
August 8, 2023

Ashley and very good and the best of support, app and very smart and useful to use co recommend to all ( and better than parcel panel)

COOZE
Italy
6 months using the app
TrackingMore replied August 10, 2023

Thank you so much !

Your words highlight the passion and dedication we put into our work. It's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.

Sincerely,

The Trackingmore team

October 10, 2023

I have problem in installation. Very happy with the support from Asgley. She help me handle this issue very quick and usefull. 5 stars

Familystore
United States
5 months using the app
TrackingMore replied October 13, 2023

Thank you for your positive feedback! We are delighted to learn that your experience with our app was exceptional. We appreciate your support.

Best regards,
Trackingmore Team

May 19, 2022

Very useful logistics plug-in, so that my customers can know the logistics information of the package at any time, but also can query the logistics information in the station, as well as purchase goods and the location of the package map information. This is awesome, it's the first thing I've been satisfied with in all the logistics add-ons I've played with. Perfect service experience, in short, recommend everyone to use!

YXD toy
China
5 months using the app
TrackingMore replied May 19, 2022

Hello there!

Thank you so much for taking time to share your experience on TrackingMore with us. That is a great motivation for us to provide better apps and services for customers like you 🤗
And it's our great pleasure to help you!
Please feel free to contact us on Live Chat if you need any further support. We are always ready to help!

Best luck with your business! And may TrackingMore help you better boost your sales!😄

Best Regards,

Chris | TrackingMore

October 18, 2022

We use TrackingMore to assist with external reporting. We get an automated download of our data every month which then updates all reports so we can track our delivery performance. A task that used to take a few hours a week now takes quite literally no time at all since it is fully automated, absolutely love TrackingMore and would be lost without it. I contacted support to help with one of the automations recently and they did a fantastic job in getting it resolved for us. If you need your shipping data in a clean, meaningful format to review delivery performance then this will be instrumental to you! We dont use the full functionality of TrackingMore but I know it does so much more too Shout out to Richie in support for being so helpful!

Something & Nothing
United Kingdom
5 months using the app
TrackingMore replied October 28, 2022

Hi there,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Best luck with your business!

Chris|TrackingMore

September 26, 2023

Réponse rapide ! J'ai eu affaire à Ashley agréable personne qui à prit son temps pour m'aider à résoudre un problème avec un numéro de suivi.

ALPHAGO
United Kingdom
5 months using the app
TrackingMore replied September 28, 2023

We are happy to know that we have contributed positively to your experience and it means the world to us. We continuously strive to create an exceptional experience for all our customers, and your feedback assures us that we're on the right track.

Best regards,

The Trackingmore team