TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (932)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

October 8, 2023

seems very professional

AromaExclusive
France
About 1 month using the app
TrackingMore replied October 10, 2023

We're delighted to hear that you find our service to be professional. We strive to provide a high-quality and professional experience for our users.

Best regards,
Trackingmore Team

September 22, 2023

well, it was a great experience. I will say

afrofushiontees
Netherlands
About 1 month using the app
TrackingMore replied September 24, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

March 6, 2023

Very good application for stores that want to track their orders status from the beginning to the end of the process !

ByTheSpy
Belgium
About 1 month using the app
TrackingMore replied March 6, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

July 19, 2023

One of my favorite apps on Shopify. Convenient for both me and customers. Also great support! Thank you

Vaalea&Tumma. Hand-Drawn Planner Stickers
Ukraine
About 1 month using the app
TrackingMore replied July 21, 2023

Wow! We are overjoyed to read the incredible review you left us. On behalf of the entire team at Trackingmore, I want to express my deepest appreciation for your thoughtful and positive feedback.

It's customers like you who make our work so rewarding and fulfilling. Knowing that we were able to provide you with an exceptional experience means the world to us.

Sincerely ,

Trackingmore Team

March 9, 2022

We've had our first few orders process and without a single hitch this app tracked and processed them flawlessly. Very impressed with the efficiency of this app!

Her Legacy Beauty
United States
About 1 month using the app
TrackingMore replied March 9, 2022

Hello there!

Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

May 3, 2020

Was great right up to the point that they pulled tracking for Royal Mail just after I bought tracking for 300 orders. Tracking is usually delayed also by half a day which makes for some unhappy customers. Not a great experience.

Forever Green
Australia
About 1 month using the app
January 11, 2024

very good app, accurate tracking and works well with many customisations

Translumia
Canada
28 days using the app
TrackingMore replied January 13, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

July 13, 2023

très bonne application utile pour mon shop je recommande si vous voulez vraiment un shop de qualité!

Prizme
France
About 1 month using the app
TrackingMore replied July 16, 2023

Nous apprécions votre confiance dans nos produits/services et votre volonté de partager votre satisfaction avec les autres. Ce sont des clients comme vous qui nous inspirent à rechercher continuellement l'excellence.

Encore une fois, merci d'avoir pris le temps de laisser un avis aussi positif. Nous sommes honorés de vous compter parmi nos précieux clients et nous sommes impatients de vous servir à nouveau à l'avenir. Si jamais vous avez besoin d'aide ou si vous avez d'autres commentaires, n'hésitez pas à nous contacter.

Chaleureuses salutations,

Trackingmore Team

March 24, 2024

I have just started using the app, and I am really satisfied with the service. The customer service is outstanding! Great experience overall.

Viva Vista Store
Chile
10 days using the app
TrackingMore replied March 26, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

November 26, 2023

Prise en main rapide et facile merci beaucoup

Chilly Blender
France
30 days using the app
TrackingMore replied November 27, 2023

Merci d'avoir pris le temps de nous laisser un avis.

Nous sommes heureux d'apprendre que vous avez trouvé notre application de suivi utile et que notre équipe d'assistance a pu vous aider via le chat en direct et résoudre tous les problèmes que vous avez rencontrés. Mais nous sommes désolés si vous avez rencontré de petits problèmes.

Nous nous efforçons toujours d'offrir la meilleure expérience possible à nos clients et nous apprécions votre recommandation. Si nous pouvons faire autre chose pour améliorer votre expérience, n'hésitez pas à nous contacter.

Cordialement,
L'équipe TrackingMore