TrackingMore Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (931)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.
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Update: they have gave me back the 2500 tracking and now everything works fine. The support was good. I like the app.
I installed the app few hours ago. I purchased the $32 package of 2500 trackings.
What the app did, is wasted all the 2500 trackings on past orders (instead of future orders), and also sent notifications to all the 2500 past tracking numbers that their orders were delivered (they were delivered months ago), and those emails were sent from my personal email address.
I'm waiting for answers from support about being refunded or credited for those. It seems to me that this app is not prepared for existing stores, but only for new stores with 0 orders.
Hi, sorry for the inconvenience, we have added another 1500 trackings to your account, please check again. Please understand that due to time zone issues, we may not be able to respond to all messages in real-time, but we usually respond to questions within one business day.
The staff are professional, friendly and always willing to help. They have a great knowledge of the products and are able to answer any questions I had. Additionally, they were very efficient in resolving any issues I encountered. I am extremely satisfied with my experience with Ashley and I highly recommend their customer service.
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
ashley was very kind and polite. she helped me solve my problems. Do not hesitate to get support when you encounter a problem. And who knows, you'll get the chance to meet nice people.
Hello there!
Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help with anything else, please feel free to contact us on the Live Chat anytime.
Wish you a prosperous business!
Best Regards,
Chris | TrackingMore
The assistence is byong good an the app over all is straight forward and has abt all i need from a tracking page.
We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services .
Best regards,
The Trackingmore team
c'est super
Merci d'avoir pris le temps de partager vos commentaires.
Nous apprécions votre avis honnête et aimerions en savoir plus sur votre expérience pour améliorer nos services.
Nous vous avons contacté par e-mail et attendons avec impatience votre réponse afin de pouvoir vous aider davantage. Nous apprécions votre entreprise et sommes impatients d’améliorer votre expérience avec notre plateforme.
Cordialement,
TrackingPlus d'équipe
It is a very useful application and its interface is beautiful. The support team is very helpful. I want to thank Mary from here.
Thank you for taking the time to leave us a review.
We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
great service, and app itself work perfectly, best for beginner, I would totally recommend it
We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked, or if you have any comments, please contact us.
Kind regards.
Trackingmore team
This app is great! Very seamless and intuitive design. Clean and easy to use. I highly recommend the app. Ashley from customer service helped me out really well. She had patience with working with my problem and helped fix the problem. I appreciate her and Trackingmore!
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
Application simple et rapide d'utilisation. Les options avancés sont vraiment intéressantes, et le service client est très rapide ! Je remercie Ashley d'avoir répondu à toutes mes interrogations, et de m'avoir aidé à configure l'app. Je recommande
Merci pour votre note 5 étoiles !
Nous apprécions sincèrement votre soutien et sommes ravis que vous ayez eu une excellente expérience avec notre service.
Si vous avez aimé quelque chose de spécifique ou si vous souhaitez partager des commentaires, n'hésitez pas à nous contacter.
Cordialement,
L'équipe Trackingmore
Très bon service client, très réactif. Bon plan "free" de 250 commandes par mois. Nickel !
Nous apprécions votre compliment ! Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien. Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons.
Cordialement.
Trackingmore