TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

March 10, 2024

good

Sugarbread
Switzerland
9 days using the app
TrackingMore replied March 13, 2024

Thank you for your 5-star rating!

We sincerely appreciate your support and are thrilled that you had a great experience with our service.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

January 21, 2020

The app works perfect, support respond quikly. Friendly good looking interface that fits to any theme

Mexess Romania
Bulgaria
16 days using the app
January 5, 2022

Great app, great customer service with immediate Live Chat response.
Keep ahead of delivery issues before they occur.
Value for money.

Laurelle Antique Jewellery
United Kingdom
16 days using the app
TrackingMore replied January 5, 2022

Hello there!

Thank you so much for your affirmation of our customer service. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

July 3, 2022

So far this seems like by far the most reasonably priced post-purchasing shipping app with Klaviyo integration. $9/month and that price includes API. definitely worth giving it a go.

AllPedal
United States
15 days using the app
TrackingMore replied July 8, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

March 20, 2023

Le chat est réactif et compétent, à voir sur le long terme pour l'utilisation de l'application. Pour l'instant tout va bien.

floowy-home
France
14 days using the app
TrackingMore replied April 24, 2023

Bonjour !

Merci beaucoup pour votre excellent support. Cela nous motive grandement à fournir de meilleures applications et services pour des clients comme vous ❤️🙆‍♀️

Si vous avez besoin d'aide pour autre chose, n'hésitez pas à nous contacter dans le service Chat en direct à tout moment.

Nous vous souhaitons la prospérité dans vos projets !

Cordialement,

Chris | TrackingMore

October 19, 2020

Best tracking app available, I like how it is customizable and works perfectly every time, your customers will love it! This is and always will be my go to app for tracking orders.

SpineStack
New Zealand
14 days using the app
May 31, 2022

Great customer service and support! ! Chris is nice and sweet helping me with my quesitons. I greatly recommend this app. It's so user-friendly. And the functions and features are easy to learn.

APOLLOLIFT
United States
14 days using the app
TrackingMore replied May 31, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

March 13, 2024

Best app, free available and tons of options! Great support too.

SmileNAU
Israel
6 days using the app
TrackingMore replied March 16, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

October 1, 2023

I can't emphasize enough how Trackingmore, especially Richie, their customer support representative, made my initial experience outstanding.

When I started using Trackingmore, I expected the basics of package tracking. However, I received so much more.

Their user-friendly interface made tracking multiple shipments effortless, even for a beginner like me. But what truly stood out was Richie's exceptional assistance. Whenever I had a question or concern as a newcomer, he provided expert guidance and swift solutions, ensuring I felt confident in using their services.

In summary, Richie's invaluable help and Trackingmore's user-friendly platform exceeded my initial expectations. I wholeheartedly recommend their services, especially for those new to package tracking. Thank you, Trackingmore, and a big shoutout to Richie for making my first experiences stress-free and efficient!

Fragrance Warehouse
South Africa
13 days using the app
TrackingMore replied October 3, 2023

Thank you so much for taking the time to share your detailed and positive experience with Trackingmore. We are overjoyed to hear that your initial experience exceeded expectations.

We look forward to serving you even better in the future.

Best regards,

Trackingmore Team

May 18, 2021

I love its dashboard, giving me a great visibility of the status of all shipments. The translation feature is also crucial to us. I just wished that the free plan were limited only by volume, and not by functionalities. The email alerts seems to be very helpful, and I wish they were available on the entry plan as well.

Replicarte
Brazil
13 days using the app