TrackingMore Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (931)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.
Refine
-
By rating
I need to look for an alternative as I have had issues with this more than once. the correct updates and latest updates are not coming through to Shopify - their excuse is they put this from the carriers (my recent example was an order that was changed from Hermesworld to Global Cainiao to Evri) they keep asking me what to change this to, to display the correct information. 1 - we should be raising these basics and 2 as a tracking expert you need to tell business owners what is the best route to take. Constantly have to babysit orders to make sure the correct info is displayed for the relevant trigger to be triggered and notify my customer instead of focusing on how to run my business.
Thank you for taking the time to share your feedback on our app. We're sorry to hear that you had a less-than-ideal experience, and we'd like to assist you in any way we can.
Additionally, if you have any immediate concerns or questions, please feel free to contact our customer support team . We are here to assist you and ensure your experience with our app is positive.
Best regards,
The Trackingmore team
great
Thank you for taking the time to leave us a review.
We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.
We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
Service very good und helpful
Thank you for your positive feedback! We're delighted to hear that you found our support easy to access, and we're pleased that you're enjoying the appearance of our tracker right from the start. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.
Best regards,
Trackingmore Team
I am gonna use this app to assist my online store. Ive done alot of research and this app is a perfect fit
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
Great support from Chris who helped me sort out an issue with notifications. As a new merchant it wasn't straight forward but Chris sorted it out for me.
Hello there!
Thank you so much for your affirmation! ❤️🙆♀️
We will do our best to make our functions better. Many customizations are coming, stay tuned!
If you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Chris | Trackingmore
ok i did not use the app yet
Thank you for your feedback and for choosing Trackingmore. Your satisfaction is important to us, and we're always looking for ways to improve.
If there are specific areas where we can enhance our service or if you have any suggestions, please feel free to share. We value your input and are committed to providing the best possible experience for our customers.
Best regards,
Trackingmore Team
Wow I am impressed. I don't want to have to do anything. This is awesome. Of course I have to do sum
Your words highlight the passion and dedication we put into our work. It's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.
Sincerely,
The Trackingmore team
well, it was a great experience. I will say
Thank you for taking the time to leave us a review.
We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.
We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
I really love this app. It helps my customers to track their order from time to time
Thank you for taking the time to share your positive feedback. We're delighted to hear that our support team was helpful in understanding your issues. Your satisfaction is our priority, and we're here to assist you whenever you need.
Best regards,
Trackingmore Team
Great
Thank you for taking the time to leave us a review.
We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team