Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable tracking page with real-time updates. It's particularly beneficial for beginners and dropshippers. Features like customer notifications, removal branding, and tracking options filtering are also highlighted. However, some merchants reported issues with the masking rules feature. The support team, especially Ashley and Richie, are commended for their quick and proactive assistance. The app offers a free plan with a monthly orders limit and supports multiple languages, including French.

October 6, 2023

That's it! WOW that was easy!

TEDĐ
United States
5 months using the app
TrackingMore replied October 8, 2023

Thank you for sharing your experience! We're delighted to hear about your positive experience with our customer service. It's fantastic to know that we have successfully resolved all your issues.

If there's anything else we can do to support you, please don't hesitate to reach out.

Best regards,

Trackingmore Team

January 21, 2024

Great so far

COCOS JEWEL
Germany
1 minute using the app
TrackingMore replied January 24, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement.

If there is something specific that you liked, or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

March 27, 2024

top

Easynnova
Belgium
13 minutes using the app
TrackingMore replied March 28, 2024

Thank you for your 5-star rating!

We sincerely appreciate your support and are thrilled that you had a great experience with our service.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

November 11, 2023

good

papanoela
United Kingdom
About 2 months using the app
TrackingMore replied November 13, 2023

I appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.

Team Trackingmore

July 12, 2023

This app is great! They offer a free plan that is better than other's paid plans! They have all of the carriers you want, and they will remove the branding for you if you ask. I spoke to Mary today and she was absolutely the best customer service agent I've spoken to in ages. Remember if you want to have a map and the customer's address, you will need to customize the theme that it comes with.

TENSHI FRANCE
Canada
About 20 hours using the app
TrackingMore replied July 13, 2023

Thank you so Much!

We're thrilled to hear that you had a positive experience! It's customers like you who motivate us to continually improve and provide exceptional service.

Mary is also very happy reading this .

Best regards,

The Trackingmore team

September 30, 2023

Great experience

Bundle Of Joy
United States
4 months using the app
TrackingMore replied October 2, 2023

Thank you for your kind words! We're delighted to hear about your positive experience .

If there's anything else we can do to support you, please don't hesitate to reach out.

Best regards,

Trackingmore Team

December 17, 2023

Je commence avec cette application, pour le moment c'est facile a utiliser

CDINSKY
United States
5 minutes using the app
TrackingMore replied December 18, 2023

Nous apprécions votre merveilleuse évaluation 5 étoiles. Nous sommes ravis que vous ayez trouvé notre service bon et nous apprécions vraiment votre soutien. N'hésitez pas à nous contacter si vous appréciez quelque chose en particulier ou si vous avez des commentaires.

Sincères salutations.
TrackingMore Team

June 29, 2023

With their exceptional customer service, TrackingMore has seamlessly assisted me with shipment tracking. They have provided helpful and resourceful tips, ensuring that all of your tracking needs are met, which have increase the success of my business. I highly recommend TrackingMore for your business.

KAYLA LUXE
Canada
About 11 hours using the app
TrackingMore replied June 29, 2023

Thank you for taking the time to share your positive experience with TrackingMore! 😊We're thrilled to hear that our customer service and tracking tools have helped increase the success of your business.

We appreciate your recommendation and look forward to continuing to provide you with top-notch service.

The TrackingMore Team

July 20, 2023

OK GOOD FAST EASY SDFSFSDFDSFSDFDSFSFDOK GOOD FAST EASY SDFSFSDFDSFSDFDSFSFDOK GOOD FAST EASY SDFSFSDFDSFSDFDSFSFDOK GOOD FAST EASY SDFSFSDFDSFSDFDSFSFD

Wanderlust Pet
Vietnam
3 months using the app
TrackingMore replied July 21, 2023

We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services .

we strive to provide top-notch quality and exceptional customer service, and your feedback reaffirms that we are on the right track.

Best regards,

The Trackingmore team

July 6, 2023

This app has helped me solve the logistics tracking problem and greatly improve the timeliness of following up with customers, their team support service attitude is also excellent, I highly recommend them!

SHINE HAIR
China
About 11 hours using the app
TrackingMore replied July 6, 2023

Thank you for your glowing review of our app! We are delighted to hear that we have been able to help you solve your logistics tracking issues and improve your customer service.

At Trackingmore, we are committed to providing exceptional support to our users, and we are thrilled to know that our team has met your expectations.

Your recommendation means a lot to us, and we look forward to continuing to serve you in the future.

If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing Trackingmore!

Sincerely,
The TrackingMore Team