Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable tracking page with real-time updates. It's particularly beneficial for beginners and dropshippers. Features like customer notifications, removal branding, and tracking options filtering are also highlighted. However, some merchants reported issues with the masking rules feature. The support team, especially Ashley and Richie, are commended for their quick and proactive assistance. The app offers a free plan with a monthly orders limit and supports multiple languages, including French.

January 3, 2024

This is the best order tracking app i found. The app is very easy to use. And the customer support is very good and very fast. I am really satisfied.

Gem Flutter
Spain
About 1 month using the app
TrackingMore replied January 5, 2024

Thank you! We sincerely appreciate your 5-star rating and support. We are thrilled that you had a great experience with our service. If there's anything specific you love or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

March 15, 2024

un support très actif je remercie vraiment cette application

FiltZo
Canada
24 days using the app
TrackingMore replied March 17, 2024

Merci pour votre note 5 étoiles !

Nous apprécions sincèrement votre soutien et sommes ravis que vous ayez eu une excellente expérience avec notre service.

Si vous avez aimé quelque chose de spécifique ou si vous souhaitez partager des commentaires, n'hésitez pas à nous contacter.

Cordialement,
L'équipe Trackingmore

March 12, 2024

Parfait super appli. Très pratique. Et super service client très réactif.

zemos
France
25 days using the app
TrackingMore replied March 14, 2024

Merci pour votre note 5 étoiles !

Nous apprécions sincèrement votre soutien et sommes ravis que vous ayez eu une excellente expérience avec notre service.

Si vous avez aimé quelque chose de spécifique ou si vous souhaitez partager des commentaires, n'hésitez pas à nous contacter.

Cordialement,
L'équipe Trackingmore

April 6, 2024

I would strongly suggest this app.

Crafty Creations & More
United States
15 days using the app
TrackingMore replied April 8, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

January 9, 2024

Very good app, accurate tracking and works well with many customisations. The support was very helpful in personalizing my tracking rules as well

Ashour Shoes
United Kingdom
23 days using the app
TrackingMore replied January 11, 2024

Thanks for your review! We sincerely appreciate your 5-star rating and support.

We are thrilled that you had a great experience with our service.

If there's anything specific you love or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

December 10, 2023

Richie is the best at jumping in to help and getting stuff done quickly for my store so I can get back to doing what I need to do. I really appreciate this high level of customer service!

Southern Gifts & Prints
United States
About 2 months using the app
TrackingMore replied December 12, 2023

We appreciate your wonderful 5-star review. We are thrilled that you found our service to be good, and we truly appreciate your support. Please get in touch with us if there is anything in particular that you appreciated or if you have any comments.

Sincere regards.

Team TrackingMore

February 10, 2024

service excellent et professionnel

Harmoniheat
France
3 months using the app
TrackingMore replied February 11, 2024

Merci beaucoup d'avoir pris le temps de laisser une critique aussi fantastique !

Nous sommes ravis d'apprendre que vous avez trouvé que notre équipe de service client était en mesure de vous aider efficacement.

Si vous souhaitez partager autre chose ou si vous avez des suggestions d'amélioration, n'hésitez pas à nous le faire savoir.

Nous sommes là pour rendre votre expérience encore meilleure.

Cordialement,
TrackingMore

April 18, 2024

I spoke with Ashley and she helped me with everything pretty quickly! I recommend this app and its support, specially if assisted by Ashley.

CORE
Portugal
40 minutes using the app
TrackingMore replied April 20, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

March 8, 2024

awesome credibility

Cozy Kitchen Critters
Belgium
About 1 month using the app
TrackingMore replied March 9, 2024

Thank you for your 5-star rating!

We sincerely appreciate your support and are thrilled that you had a great experience with our service.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

January 11, 2024

very good app, accurate tracking and works well with many customisations

Translumia
Canada
28 days using the app
TrackingMore replied January 13, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team