Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless tracking, and real-time order updates. They appreciate the customizable tracking page, especially for mobile users, and the estimated delivery time feature. The app's customer service is praised, particularly representatives Ashley and Richie. Merchants find the app affordable, reliable, and easy to set up, with some finding value in the free plan.

September 22, 2023

well, it was a great experience. I will say

afrofushiontees
Netherlands
About 1 month using the app
TrackingMore replied September 24, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

October 13, 2023

ok i did not use the app yet

Munas Store
Jordan
About 1 month using the app
TrackingMore replied October 16, 2023

Thank you for your feedback and for choosing Trackingmore. Your satisfaction is important to us, and we're always looking for ways to improve.

If there are specific areas where we can enhance our service or if you have any suggestions, please feel free to share. We value your input and are committed to providing the best possible experience for our customers.

Best regards,

Trackingmore Team

June 19, 2023

Nice app. Some little problems but it's ok thanks to the support super available in live chat. I recommend trackingmore.

Miss Burkini
France
7 days using the app
TrackingMore replied June 20, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

July 1, 2023

L'application est relativement compliquée à prendre en main. Cependant, le SAV est très réactif et compétent. Merci !

Bijoux Chrétiens
France
8 months using the app
TrackingMore replied July 3, 2023

Merci pour votre retour sur notre application TrackingMore.

Nous vous serions très reconnaissants si vous pouviez nous faire part des fonctions compliquées et de la manière dont vous aimeriez qu'elles soient simplifiées. Nous sommes impatients d'enquêter et d'offrir une solution qui dépassera vos attentes.

N'hésitez pas à nous contacter si vous avez d'autres questions ou préoccupations.

Merci d'avoir choisi TrackingMore.

Cordialement,
L'équipe TrackingMore.

April 18, 2024

TOP

CHEMIN CAFFE
France
19 minutes using the app
TrackingMore replied April 20, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

April 14, 2024

top

Shape Dyna
Canada
5 minutes using the app
TrackingMore replied April 16, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

February 24, 2024

Je vais voir si ça marche bien

Narumaki Univers
France
1 minute using the app
TrackingMore replied February 27, 2024

Merci d'avoir pris le temps de partager vos commentaires.

Nous apprécions votre avis honnête et aimerions en savoir plus sur votre expérience pour améliorer nos services.

Nous vous avons contacté par e-mail et attendons avec impatience votre réponse afin de pouvoir vous aider davantage. Nous apprécions votre entreprise et sommes impatients d’améliorer votre expérience avec notre plateforme.

Cordialement,
TrackingPlus d'équipe

September 11, 2023

great

luxxshapers
United Kingdom
About 2 months using the app
TrackingMore replied September 15, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

May 3, 2024

really good app even if i have some troubles with translate settings, the support team is really reactive

Osseia
France
July 7, 2022

Great customer service, great tracking display.
Price is abit on the heavy side but should be worth it.

NuElementOutlet
United Kingdom
7 months using the app
TrackingMore replied July 8, 2022

Hi there,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Best luck with your business!

Chris|TrackingMore