Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless tracking, and real-time order updates. They appreciate the customizable tracking page, especially for mobile users, and the estimated delivery time feature. The app's customer service is praised, particularly representatives Ashley and Richie. Merchants find the app affordable, reliable, and easy to set up, with some finding value in the free plan.

June 19, 2023

Nice app. Some little problems but it's ok thanks to the support super available in live chat. I recommend trackingmore.

Miss Burkini
France
7 days using the app
TrackingMore replied June 20, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

June 18, 2020

Solid app that does exactly what it says. I appreciate the 50 free a month given our store is still in the development stages and has no marketing plan, so no real order cycles.

The ding on the stars was simply because there really is not a lot of integration support and I had to spend half a day coding to integrate it fully into the look and feel of the site. The control panel options for styling were simply inadequate given it uses an iframe load in to create the tracking element - loading in additional css as part of that function that could not be customized from the control panel. I had to override their css load to polish off the look and feel.

This element of the site is not public, and is for the use of customers who create an account at juststuffisell.com

Solid app, very functional and I do recommend it.

JustStuffISell.com
United States
4 days using the app
March 8, 2022

hey guys, happy with the application. Simple, setup made in 15 minutes and good help of the support team. Now le't's see how clients will react :)

Cellsius | Parce que vous le valez bien
Switzerland
About 22 hours using the app
TrackingMore replied March 9, 2022

Hello there!

Thank you so much for your affirmation! ❤️🙆‍♀️

We will do our best to make our functions better. Many customizations are coming, stay tuned!

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

March 3, 2024

Ispeed.fr
France
About 2 months using the app
TrackingMore replied March 7, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

January 8, 2024

Trending Shoppers
United States
About 2 months using the app
TrackingMore replied January 10, 2024

Thank you for taking the time to leave us a review.

We are glad to hear that you found our tracking app useful and that our support team was able to help you via live chat and resolve any issues you encountered. But we are sorry if you encountered small problems.

We always strive to provide the best possible experience for our customers and appreciate your recommendation. If there is anything else we can do to improve your experience, please do not hesitate to contact us.

Sincerely,
The TrackingMore team

April 6, 2024

Look Jelpazn Shop
United States
About 3 hours using the app
TrackingMore replied April 8, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

December 16, 2023

Ma boutique
France
About 2 months using the app
TrackingMore replied December 18, 2023

Thank you for taking the time to leave us a review.

We are glad to hear that you found our tracking app useful and that our support team was able to help you via live chat and resolve any issues you encountered. But we are sorry if you encountered small problems.

We always strive to provide the best possible experience for our customers and appreciate your recommendation. If there is anything else we can do to improve your experience, please do not hesitate to contact us.

Sincerely,
The TrackingMore team

April 3, 2024

Pureblissorganics
United States
2 minutes using the app
TrackingMore replied April 5, 2024

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

October 29, 2023

saducks stylelab
South Africa
4 months using the app
TrackingMore replied October 31, 2023

Thank you for your feedback and for choosing Trackingmore. Your satisfaction is important to us, and we're always looking for ways to improve.

If there are specific areas where we can enhance our service or if you have any suggestions, please feel free to share. We value your input and are committed to providing the best possible experience for our customers.

Best regards,

Trackingmore Team

November 7, 2023

Univers Lumineux
Canada
24 days using the app
TrackingMore replied November 9, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry if you have little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team