Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable tracking page with real-time updates. It's particularly beneficial for beginners and dropshippers. Features like customer notifications, removal branding, and tracking options filtering are also highlighted. However, some merchants reported issues with the masking rules feature. The support team, especially Ashley and Richie, are commended for their quick and proactive assistance. The app offers a free plan with a monthly orders limit and supports multiple languages, including French.

April 5, 2024

Application parfait, j'apprécie le support qui a été rapide et efficace pour résoudre mes problèmes !

Cozyland
France
3 months using the app
TrackingMore replied April 6, 2024

Nous apprécions votre compliment !

Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien.

Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons.

Cordialement.
Suivi d'équipeplus

March 3, 2024

I give you 5 stars, you're great!

Fatiilan™
Italy
3 months using the app
TrackingMore replied March 7, 2024

Thank you for your 5-star rating!

We sincerely appreciate your support and are thrilled that you had a great experience with our service.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

January 28, 2024

This is one of the best apps out there, the tracking page is clean and organized and easy to customizable. They even let you try most of the features you need to pay to get for free which is a plus like customer notifications and removal branding. But the feature I like the most is the estimated delivery date (EDD), it allows you to give the estimated delivery date to the customer just like Amazon did and their customer service is great and quick to respond, I have great pleasure working with Richie. I would recommend this app.

Trecela
United States
2 days using the app
TrackingMore replied January 31, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

January 11, 2024

Prefect customer service. No joke. Definitely been the most useful tool I have used for my business.

FADECRAFT PRO™
Canada
3 months using the app
TrackingMore replied January 13, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement.

If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

March 13, 2024

Best app, free available and tons of options! Great support too.

SmileNAU
Israel
6 days using the app
TrackingMore replied March 16, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

February 14, 2024

Great app, easy to use, well around easy!

Kitboon
Hong Kong SAR
About 1 month using the app
TrackingMore replied February 16, 2024

Thank you for your 5-star rating!

We sincerely appreciate your support and are thrilled that you had a great experience with our service.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

Edited April 26, 2024

Une application très bien faite ! très simple d'installation et a mettre en place, il y a de nombreuses options qui vous faciliterons la vie et également celle de vos clients ! Tout est très bien expliqué. Un Tracking de qualité.
L'équipe trackingMore est super professionnel ! très réactive et d'une grande gentillesse.
Je vous conseille grandement cette application vous en serait très satisfait !
Merci à l'équipe

glamoursexyloveshop
France
3 days using the app
TrackingMore replied April 24, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

March 13, 2024

Thank you, Ashley, for your help it's really active, I recommend.

IMPRIK
France
6 days using the app
TrackingMore replied March 14, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

March 25, 2024

Application simple et rapide d'utilisation. Les options avancés sont vraiment intéressantes, et le service client est très rapide ! Je remercie Ashley d'avoir répondu à toutes mes interrogations, et de m'avoir aidé à configure l'app. Je recommande

Militaire Faction
France
6 days using the app
TrackingMore replied March 27, 2024

Merci pour votre note 5 étoiles !

Nous apprécions sincèrement votre soutien et sommes ravis que vous ayez eu une excellente expérience avec notre service.

Si vous avez aimé quelque chose de spécifique ou si vous souhaitez partager des commentaires, n'hésitez pas à nous contacter.

Cordialement,
L'équipe Trackingmore

May 3, 2024

Great app for tracking orders and also fast and reliable customer support.

Myntello
Austria
5 days using the app
TrackingMore replied May 7, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement.

If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team