Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

October 28, 2020

By far the best Shopify App service received. From the time I installed the app, to set up the code, and testing, they were consistently responding, solving my queries within a day. The app works perfectly on my website catcurio.com and its definitely worth going for a higher plan!!! Thanks a lot!

CatCurio Pet Store
India
Over 1 year using the app
November 8, 2021

Tracktor makes it possible for our customers to track their orders without having to write to us. It's integrated very well with Shopify, and setting it up is a breeze. The 5 Stars are not for the product alone, but the Superb Customer Support from the ShopPad team.

Hopquid
Canada
Over 1 year using the app
April 12, 2018

Just started using this app and so far it's working great. Looks good. The support is quick and helpful.

Misspris
Australia
Over 1 year using the app
December 18, 2018

Hi every body, i test this apps, really easy to install, support set it for me on my shop and now i wait next order to try it :) if it's working it's wil perfect ! i reccommande this apps for good support and nice job

pasvupaspris
New Caledonia
Over 1 year using the app
August 6, 2020

I used this app in the past and I had no issues with it. It worked great. This time I'm opening a new store and Tracktor helped me with the setup in less that the 24hs promised. Flawless service so far! Thanks guys.

Pampered Puppers
Australia
Over 1 year using the app
April 13, 2018

THIS IS BY FAR THE BEST APP FOR YOUR ONLINE STORE. I 100% LOVE IT

Dadhats2ow6ix
United States
Over 1 year using the app
October 31, 2016

Fast and helpful support!
I've been using this app for few months and totally satisfied!
Good Job guys! Keep it up!

Xn Jxsr94dmfct2c
Hong Kong SAR
Over 1 year using the app
May 1, 2020

I had a minor bad experience with this app (layout changed etc), but this was very well cared of by their customer service. Thanks a lot again Anette!
And it's a full 5 stars because this app (and this is where it's all about no?) is the best on the market.

Sevenedge Perfect Gifts
United States
Over 1 year using the app
Edited April 25, 2016

Fantastic app, easy setup, gorgeous interface! Staff is very engaging.

Comfortable Club
United States
Over 1 year using the app
Edited October 28, 2016

Excellent Plugin to track order status. Moreover, tracktor support team gave me much instant help to fix our issues. Customer can track their shipping automatically in our store and it is quite helpful.

Highly recommend TRACTOR. It integrates diverse shipping carriers and can map whatever you like. Its support team did an excellent job!

Cupshe
Canada
Over 1 year using the app