Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
Refine
-
By rating
Customer service is responsive and helpful. They helped to install the app and followed up to ensure it i working efficiently. I like its functionality and ease of use on my store. Recommend the app!
Great free app. I will suggest my friends to use this.
Had a problem with the tracking page not displaying correctly. Within 30 minutes of contacting they had jumped into my store and added extra code which resolved the problem!! Responsive and straight to the point, could not ask for more!
Super customer service and always accurate. I highly recommend the app. It`s definetly the best tracking app out there
Alan is absolutely fantastic! 10/10 Customer Support! The app also is very well made, very nice looking, easy to use. My customers love it!
Finally a tracking system which actually works! It also looks very pretty and simple. Highly recommend!
Kayla was very helpful indeed in helping me install the app. Great service, and good tracking is essential!
Tracktor staff provides great service, I switched templates and I asked them if I need to change something in the code. Mandy said I don't need to, but she added some extra code to my Tracktor page to give it a nice styling! I didn't even ask for it. Thank you Mandy.
I was getting assistance for Kit Karts and Mandy saw that my Tractor page could use some help. Without me even asking, she made my page look 1000% better. Now that is proactive customer service! Thank you so much Mandy!
Today I reached out to Matt and he was an awesome help as well. Great support overall!
Great app, Great support, track all you need.