Tracktor Order Tracking , 737 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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I'm just starting whit the app but the support team help me a lot installing it, it was super fast and now I'll start working with the app.. Thanks!
This review is only based on Customer Service, since it was installed today. I looked at a few options for tracking our shipments, and found Tracktor as a great choice. I requested the installation of the app, by the way is FREE, and not only they did it in record time, but they went the extra mile on clarifying a few items that I was not expecting an answer so soon. Thank you Mandy and Aaron, and everyone on Tracktor´s Customer Service team!
Great customer service and a very clean looking app.
- One of the best track app i tried
- Very useful app
- Awesome customer service and support
5/5
This is an asset to my business a wonderful optimizing tool you shouldn't be without.
This app is amazing Easy to navigate and looks really professional. also the support is in a whole other level good job Keep it up!
This is an exceptional app. Easy to set up (as the team at Tracktor help you if you get stuck and in super fast time!) and it is easy to use and the lay out looks really good. The team at Tracktor even matched the layout to the colours I use. Thanks you so much Mandy, your a star :)
Sharree
https://petitquelquechose.com/
Tracktor is my favorite Order Tracking Application. I have used it for about 3 years now and have ZERO complaints about the application or the support team. It's an extremely simple application to set-up, but when it came to anything complicated, I would reach out to the Tracktor Team and they would help set it up for me! I had the pleasure of meeting Mandy H. today who is a fantastic member of Tracktor and provided me with exceptional and efficient service. I would recommend Tracktor 6 out of 5 stars!
You guys are amazing and provided fast service! Thank you once again!!
I recently installed this app and find it easy to use and worthy! The support team is helpful and kind. Must give it a try.