Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

August 11, 2017

Awesome customer support. They fixed my problem within one hour.

Meditation Stuff
Switzerland
About 1 month using the app
August 16, 2020

1.The app is amazing. The best of its category. The prices are good and affordable.
2.The support team is just perfect. Respond quickly and offer a good service.

Justsomecasual
United States
About 1 month using the app
October 11, 2017

Love it! Highly recommend this app.

Zeroathlete
United States
About 1 month using the app
October 26, 2018

Although I have not used full features of the app yet. Tracktor gets 10 stars for customer service. My request on my website was met in less than an hour and I was really impressed. Will update you on my customer's feedback with the app. Stay tuned.

Queen Matters
United States
About 1 month using the app
August 31, 2016

Easy to install, very user-friendly interface and really quick and good support.

Velespit
Türkiye
About 1 month using the app
April 12, 2019

I have tried several different tracking apps and came back to this. They helped with the install and I love the tracking page on my site. That's what I was looking for.
www.33supply.net

33 Supply, LLC
United States
About 1 month using the app
April 14, 2018

muito bom, feliz com tudo isso, muito obrigada.

Samaexpress
Brazil
About 1 month using the app
February 16, 2017

So far my experience with Tracktor has been amazing. They were really attentive to messages via chat, which is a huge help for me because I hate waiting more than 8 hours for app developers to get back to me. I think I will be with them for a long long time :)

Clickidy
United States
About 1 month using the app
October 10, 2018

I feel happy when know the app! Very useful for all customers! Thank you for your app! Keep going and create more apps!

Watchshopvietnam.com
Vietnam
About 1 month using the app
November 4, 2015

App works beautifully and the team is very quick and responsive! We needed something tweaked for our specific platform and they had it done within 3 days after we downloaded.

Nylon Shop
United States
About 1 month using the app