Tracktor Order Tracking , 737 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
Refine
-
By rating
This app is amazing! It gives your store the look and feels of a big box store. It allows customers to track their orders and allows you to add a track order menu to your theme. The customer service is excellent - thank you, Matt, for all of your help! We will continue to use the free version and will definitely upgrade to the premium version when our orders increase! Loyal fan of Tracktor!
Great Customer Service!!!! They responded quickly on live chat and everything worked out great. Thank!!
Super APP , sowas habe ich gesucht und hier gefunden !
I used this app to help me it amazing for good work specially for professional shop I recommended really
Really like this app, works well and has a really beautiful design
Simple integration, massive customer service winner especially when SMS alerts from carriers not an option.
Must have in my opinion.
Nice App. See how it goes after testing.
great app, greater staff and customer service
I used the Tracktor Expert Install Service, the response was fast, service team was very friendly and best of all, it's free. Would highly recommend.
Tracktor is a nice app! There was a minor problem with the tracking page aligning correctly with the theme I used. Contacted the support team and the fixed within 24 hours - all I had to do was give them limited access to the Theme configuration. Now it looks great!
What makes Tracktor a good product is not only the web plug-in, but their wonderful staff. Keep up the awesome customer service!
Annette - Thank you!
-J