Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

February 26, 2019

The best tracking app for Shopify, with the best support you can think of! Running the app on 2 stores, love it!

Muurvulling.nl
Netherlands
12 days using the app
November 21, 2022

Our customers always ask the question, "Where is my order?" This app solved that problem by creating a simple but beautiful tracking page for our customers to use whenever they need. The support team has been super helpful with all of our requests and we have already seen a huge reduction in customer service requests. Thanks team!

George and Willy
Hong Kong SAR
12 days using the app
November 20, 2019

Great app and great support.

Zeenhome
United Kingdom
12 days using the app
April 7, 2017

Great support of the app, I was having alignment issues with the tracking page and Noah was able to go into my site and fix it for me quickly. Screenshots of the product looks awesome, just waiting for my first sale to check out the functionality.

Gimme4less
Canada
12 days using the app
April 13, 2020

Simply Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2rulesbrand
United States
12 days using the app
Edited November 20, 2019

I really appreciate Matt and all the support he gave me. I reached out to him for help with setting up and he quickly responded and got me on track. Thank you so much! You are the best

saremati.online
China
11 days using the app
Edited August 9, 2019

As usual the team at ShopPad more than delivers a very useful and easy to install app. We will be adding more ShopPad apps to our online store! Thanks!!

Andean Purveyors
United States
11 days using the app
July 22, 2018

Simple and easy to set up and it looks great functionally so far.

Budgit
United States
11 days using the app
December 2, 2016

Wonderful app and a masterpiece of support!

Ice Flower
Switzerland
11 days using the app
January 14, 2020

Great app! Very responsive support team! I had some minor issues with the rendering of the tracking page and they got resolved in a very fast manner.

Isola del Giglio
United States
11 days using the app