Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 5, 2018

Really helpful app, and helpful customer service!

Lodelys
Canada
Time spent using app: 9 months
March 4, 2018

Easy to integrate into your website, Looks nice and professional. On top of all that its FREE!

The Force Shop
United States
Time spent using app: 6 months
January 20, 2018

Working find, easy to integrate, nice look, but it would be a 5 stars apps if:
You can track more than 1 tracking number in an order, faster response customer support & have notification to customer for each status update prior to shipment.

Theaubergines
Indonesia
Time spent using app: 17 days
October 2, 2017

AWESOME App!

The only thing that is missing is some analytics and data.... you can't even tell how many people tracked their orders using the app...

Kewlioo
United States
Time spent using app: About 1 year
July 8, 2017

Great App!

Works well.

Thank you.

Overture Products
United States
Time spent using app: About 1 month
June 13, 2017

Works better than other tracking apps I've tried before. Only issue is they need to automate importing and recognizing tracking numbers for a larger number of carriers.

https://breathtakable.com/

Runspree
United States
Time spent using app: 3 months
May 23, 2017

good app a no clear instructions on how to implement

Cable404
United States
Time spent using app: 5 months
May 22, 2017

One word GREAT + Amazing customer service. Why 4 stars and not 5 then? Because at that price there are some features that are missing like:
1. Ability to send emails for custom statuses
2. Ability to see the Tracktor Order Status from "Orders" and mass update Order Status

This would make it a 5-star app

Some competitors have these features for a lower price (albeit not developed perfectly) and the difference in price is well justified given the customer service received.

Abs Moto Fairings
United States
Time spent using app: Almost 6 years
May 13, 2017

Kit Karts automatically aggregates all abandoned carts from the previous day and notifies you through SMS with Kit.

Minhhai
United States
Time spent using app: 24 minutes
May 31, 2016

Overall, the app itself and the support have met expectations, though we haven't been using it long enough to see how it's really affected sales conversions. However, in implementing the app, we were disappointed to learn it isn't possible to utilize the shipping tracking number as part of the functionality, which seems fairly standard for Ecommerce purchases nowadays. We were told this was being worked on, but we'd like to have a more firm time frame as to when this feature may be available.

Corkcicle
United States
Time spent using app: 22 days