Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

May 5, 2023

Great support from Daniel. Also the app has a lot of great features which allows those without coding experience get things done.

HotColdSip
Ireland
19 days using the app
May 5, 2023

Super helpful support!

After briefly discussing my issue, the Tracktor representative was able to help me quickly. Keep it up!

AMOLO
Germany
About 2 months using the app
August 30, 2023

Just got the app and the tracking page looks great! I needed a little help to get the code in the shipping emails, but Daniel (from the chat) was right there ready to help. Instead, he did everything for me. AMAZING!

Zendira
United States
About 4 hours using the app
June 21, 2023

Services is great and customer services

Divana Fashion
United States
5 months using the app
August 8, 2023

beste services snele levering tijd alles compleet beste prijzen heft waarde dus koop allemaal open deze webshop

SEFSHOP
Belgium
About 2 months using the app
November 16, 2023

Ik zou deze app wel met anderen delen omdat het goed werkt. Het doet precies wat hij moet doen.

Business Goals Royal.pro
Aruba
16 days using the app
July 25, 2023

Mitten in der Nacht steckte ich bei der Konfiguration der Tracktor-App fest. Innerhalb weniger Minuten konnte mir ein freundlicher Chat-Mitarbeiter helfen, mein Problem zu lösen - sehr zufrieden!

scalento
Austria
About 1 month using the app
October 3, 2017

So far so Good. It is working for my store and I am enjoying it. It has cut down on a number of emails from customers asking where their orders are.

Paramedic Shop
South Africa
Almost 6 years using the app
November 29, 2017

Great app and incredible support! Very responsive and helpful :)

Modern Karmavore
United States
Almost 6 years using the app
August 2, 2016

This is a great app. and delivers a great user experience for customers looking to track their order. Installation is simple, the app. perfectly inherited the styles of our website, and it's a fast, intuitive user experience for customers to check the status of their order.

If you're looking for a branded order tracking experience served to users right on your site, Tracktor is a good bet. It was the best of every service we tested.

Kevin
www.gotimegear.com

Go Time Gear
United States
Over 5 years using the app