Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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Really great support and app, works really well for tracking orders! Staff responed fast and set up app for free!
Had some issues with removed order items still showing in the customer's tracking number. Other than that it is a good app.
This is not an honest rating as my store is not open for business yet. Please request this review again after 12/10/19.
Great app, looks very professional and clean. The customer support is awesome too. Really recommend it.
I Love it. It is easy to set up and use. Very user friendly. They have great customer support. better than others I've tried
This app has resolved all tracking issues of my store. It has helped my customer a great deal. Customer satisfaction has increased.
Awesome app so far. Matt was quick and professional with the installation. He added some nice touches to blend the tracking page in with the theme/branding and .ade the experience almost too easy.
Thanks!
Great work Team
Really simplifies the end user experience in a good way.
We recently downloaded the Tracktor app in our Shopify store. While there is a little bit of a learning curve, the support team has been incredibly helpful and responsive. They have made this a wonderful experience and we are so excited to offer this tracking tool to our customers! Highly recommend!
The team where really helpful and efficient in assisting to configure the tracktor layout to match the rest of my store. Highly recommended.
Update 1: The team were extremely helpful and able to quickly provide support with a further css query.