Tracktor Order Tracking , 724 reviews

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
    662
  • 5% of ratings are 4 stars
    33
  • 1% of ratings are 3 stars
    6
  • 1% of ratings are 2 stars
    5
  • 2% of ratings are 1 stars
    18
August 2, 2016

This is a great app. and delivers a great user experience for customers looking to track their order. Installation is simple, the app. perfectly inherited the styles of our website, and it's a fast, intuitive user experience for customers to check the status of their order.

If you're looking for a branded order tracking experience served to users right on your site, Tracktor is a good bet. It was the best of every service we tested.

Kevin
www.gotimegear.com

Go Time Gear
United States
Time spent using app: Over 5 years
July 25, 2016

These guys know what they are doing. The support is awsome! My website has now the tracking page and my customer doesn't has to go out of my shopify store to see the progress of their orders. 100% RECOMMENDED!

Justbeautiful Com
United States
Time spent using app: 3 months
July 20, 2016

Awesome app, saves a lot of time answering emails.

Barcode Clothing
United States
Time spent using app: 4 months
June 6, 2016

It is the best order tracking app from the ones I have tested. They also have good and quick customer support!

Theenchantedforest
United States
Time spent using app: Almost 3 years
April 6, 2016

Awesome app, fits in with my theme and keeps customers on the website. Has reduced customer emails, requesting tracking before we have had a chance to send them the automated shipment email. Two thumbs up!

The Salty Fox
Australia
Time spent using app: Over 3 years
Edited April 25, 2016

Fantastic app, easy setup, gorgeous interface! Staff is very engaging.

Comfortable Club
United States
Time spent using app: Over 1 year
Edited June 7, 2018

TheShopPad team has been exceptional in not only providing a world class product for us, but remarkably great service as well. Tracktor App was the perfect solution we were looking for that would integrate international shippers and show results in a clean and effective layout. We were thrilled when we found the app, and overjoyed when the support team - Noah & Allen went ahead and installed it on our store, fixed the layout and got us going in two days. I would definitely recommend them not only to other shopify merchants but to ALL #India Shopify merchants as well, as all of India shipping companies are already integrated in Tracktor app for our store www.IMbesharam.com

Update: Reached out to Allan to help with improving the layout of the fields and tracktor page, they followed up thoroughly, and inspite of the job taking longer time due to the nature of request, it was handled professionally and cheerfully. This is GOLD standard support, which merchants like us seek.

Besharamindia
United States
Time spent using app: Over 2 years
March 8, 2016

Great group of folks to deal with and the app works like a charm.

Saleforplants
United States
Time spent using app: 4 months
February 23, 2016

Amazing app, easy to install and configure!

Ace Of Luxury
Canada
Time spent using app: 3 months
February 20, 2016

Super useful app. The best of its kind and amazing support. Highly recommended!

Vanika Jewelry
Canada
Time spent using app: Almost 3 years