Tracktor Order Tracking

Tracktor Order Tracking

Reviews (142)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for reducing customer inquiries with a self-service tracking page, enhancing satisfaction and saving time. It's beneficial for dropshipping by concealing shipment origins. The app supports multiple carriers, offers detailed delivery info, and customizable tracking pages. Installation is easy, and performance is reliable. Customer support is exceptional, providing quick, knowledgeable assistance with setup and customization to match store themes, ensuring merchant satisfaction.

April 16, 2021

Tracktor is the best app for shipment tracking! Very easy to setup and use and our customers love the visibility. Any page formatting issues and the team at Tracktor is quick to respond and fix - thanks Matt!

StyleMeGHD
United States
7 months using the app
March 26, 2018

GREAT APP IT FEELS SO MODERN. MY CUSTOMERS ARE TELLING ME THAT THEY REALLY APPRECIATE ME USING TRACKTOR.

Wavy Merch
Canada
7 months using the app
June 10, 2020

A very good service ! Many thanks to the team, I recommend. They were very nice available and professional !

JILU
France
7 months using the app
September 23, 2020

Matt V helped me out quickly. They provided Good service. Not sure how I feel about being charged per order but other than that good app

LullaLeisure
United States
7 months using the app
November 2, 2018

Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.

A Gilded Leaf
United States
7 months using the app
November 29, 2017

Great app and incredible support! Very responsive and helpful :)

Modern Karmavore
United States
7 months using the app
February 13, 2019

I love using this app for my store as it has helped reduce customer inquiries. I reached out to the Tracktor support team because I needed help with the set up and they responded quickly. The customer service is excellent!

Bebonia
United States
6 months using the app
January 9, 2017

Did a great job setting this app for us thanks for a fast response Sam

Diy Part Center
United States
6 months using the app
Edited October 28, 2016

Excellent Plugin to track order status. Moreover, tracktor support team gave me much instant help to fix our issues. Customer can track their shipping automatically in our store and it is quite helpful.

Highly recommend TRACTOR. It integrates diverse shipping carriers and can map whatever you like. Its support team did an excellent job!

Cupshe
Canada
6 months using the app
June 27, 2019

Alan has been very helpful in setting up the app, and helped with any issues. The app has been great in cutting down emails, and is highly efficient for our business :)

boxmenswear
United Kingdom
6 months using the app