Tracktor Order Tracking
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Highlights
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Based in United States
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Use directly in Shopify admin
About this app
Launched
June 15, 2015
Languages
English
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify Flow, Klaviyo, MESA, Omnisend, OrderlyEmails, Webhooks, FlowAdd real-time order tracking, custom statuses, and package lookup to your store.
Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction and lowering your support costs. With professional-grade package status & order tracking integrated with all of the major carriers (1,500+ and counting), you and your customers gain incredible visibility into the status and location of every item in transit. With Tracktor, everything is fully customizable, so you can get creative and delight your customers!
- Track orders across the globe with over 1,500 integrated carriers
- Empowering your customers help themselves and prevent "WISMO" calls
- Trigger email/SMS notifications when a package is out for delivery or arrives
- Manage what customers see with your branded tracking page
- Access timely tracking insights with a 3D interactive map of all order locations
Pricing
Free
Free
- 1,500+ Carrier Integrations
- Real-time Tracking Page on Your Domain
- Shopify Email & SMS Integration
- Your first 25 orders each month are free
Starter
$8.99 / month
$0.05 per extra order
- Checkpoint Translation
- Dropship Location Substitution
- Estimated Delivery Date
- Remove Tracktor Branding
- Includes 100 orders per month
- +more!
7-day free trial
Essential
$49.99 / month
$0.05 per extra order
- Custom Order Statuses
- Product Recommendations
- Export Order & Fulfillment CSV's
- Customize HTML & CSS
- Includes 1,000 orders per month
- +more!
7-day free trial
Advanced
$99 / month
$0.05 per extra order
- Delivery & Exception Analysis Reports
- Tracking API with Webhooks
- Premium Data Sources
- Shopify Flow
- Includes 5,000 orders per month
7-day free trial
Free
Free
- 1,500+ Carrier Integrations
- Real-time Tracking Page on Your Domain
- Shopify Email & SMS Integration
- Your first 25 orders each month are free
Starter
$8.99 / month
$0.05 per extra order
- Checkpoint Translation
- Dropship Location Substitution
- Estimated Delivery Date
- Remove Tracktor Branding
- Includes 100 orders per month
- +more!
7-day free trial
Essential
$49.99 / month
$0.05 per extra order
- Custom Order Statuses
- Product Recommendations
- Export Order & Fulfillment CSV's
- Customize HTML & CSS
- Includes 1,000 orders per month
- +more!
7-day free trial
Advanced
$99 / month
$0.05 per extra order
- Delivery & Exception Analysis Reports
- Tracking API with Webhooks
- Premium Data Sources
- Shopify Flow
- Includes 5,000 orders per month
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
737 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
Good support, resolved quickly. Will update in case I will change my mind, so far great!
This app is very useful for my store and saves me lots of time answering WISMO emails. My store sells customized pet id tags and lead time is 1-2 weeks so more often than not customers may want to know how long it is before the order is ready to ship. It allows me to create a number of statuses between 'order received' and 'order ready' so customers can keep track on the progress. Their customer support team were also very quick to respond to my request for help with configuring the app.
So far so good, even the tracker page looks good
About this app
Launched
June 15, 2015
Languages
English
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify Flow, Klaviyo, MESA, Omnisend, OrderlyEmails, Webhooks, FlowBuilt by ShopPad Inc.
About ShopPad Inc.
4.8 average rating
12 years building apps for the Shopify App Store
548 Market St #91031, San Francisco, CA, 94104, US