Real-time Order Lookup
Tracktor automatically integrates with hundreds of carriers across the globe, so your shoppers can see exactly where their package is 24x7
The most frequent question shoppers ask is, "where's my order?" Now your customers can check their order status directly from your store
Tracktor blends into your store to match your theme and is 100% responsive for desktop, mobile and tablet devices
About Tracktor Order Tracking
Professional-grade order status & package tracking that's integrated with all of the major carriers! Every major retailer has order tracking built into their stores and now you can too. Increase customer satisfaction while simultaneously decreasing your support costs with Tracktor.
- Real-time order lookup integration with over 800 package carriers across the globe so your customers can track orders in real-time
- Customers can view their order status on your store with or without an account
- Tracking happens on your store: customers enter their order number and email address to see their latest order status
- Tracktor's order tracker blends beautifully into your store, matching your brand and impressing your customers with responsive design for mobile and tablet shoppers
- Add tracking links directly in your automated emails and Shopify customer notifications
- Reduce the #1 support request, "Where's my order?" by letting your customers help themselves
- Integrates with Shopify Flow so Shopify Plus stores can create robust automations any time their customer's package changes status
Have questions? Need help? Our support team is here to assist you every step of the way! ShopPad is based in California and we offer toll-free phone, chat, and email support Monday - Friday, 9am to 5pm PT.
Expert Install Service available for this app! Our award-winning customer success team will be happy to install and configure Tracktor for your store 100% free.
- Royal Mail,
- 800+other carriers
See the app in action
Explore how the app works in an example store.View example store
Completely free for your first 10 orders each month
Branded tracking page on your domain
Custom order statuses
For stores with up to 100 orders per month
All features of Free plan plus:
+ Unlimited lookups
For stores with up to 250 orders per month
All features of Starter plan plus:
+ Customizable map styles
+ Email notifications
Additional plans available for stores with more orders
For stores with up to 750 orders per month
All features of Professional plan plus:
+ Analytics & reporting to monitor all of your packages
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 474 reviews
Most recent reviews
Daniel Prado Fashion
Great support. They helped me with my tracking for customers by going right in and fixing the problem I had. Now customers can track much easier and I have less worry. Thank you!
We recently implemented this app and its brilliant exactly what we were looking for. in addition the support was amazing. We still have yet to use it more and will leave a more detailed review in due course :
The app looks good and the support is amazing. I still have yet to use it more and on a live page for a more detailed review:)