Tracktor

Tracktor

by ShopPad Inc.

Let shoppers track their orders in real-time from your store

4.8 of 5 stars(254 reviews)

Real-time Data

Tracktor automatically integrates with hundreds of carriers across the globe, so your shoppers can see exactly where their package is 24x7

Streamline Customer Support

The most frequent question shoppers ask is, "where's my order?" Now your customers can check their order status directly from your store

Seamless Integration

Tracktor blends into your store to match your theme and is 100% responsive for desktop, mobile and tablet devices


About Tracktor

Overview

Professional-grade order status & package tracking that's integrated with all major carriers Real-time order status information in a beautifully integrated experience Customers can view their order status from your store without an account Every major retailer has order tracking built into their stores and now you can too! Increase customer satisfaction while simultaneously decreasing your support costs with Tracktor.

Features

  • Real-time integration with over 500 package carriers across the globe so your customers can see where their package is in real-time
  • Tracking happens on your store: customers enter their order number and email address to see their latest order status
  • Seamlessly blends into your store to match your brand
  • Responsive design for mobile and tablet shoppers
  • Add tracking links directly in your automated emails and Shopify customer notifications
  • Reduce the #1 support request, "Where's my order?" by letting your customers help themselves
  • Works with hundreds of carriers across the globe

What's New

Now you can toggle tracking number and package contents on/off

Support

Have questions? Need help? Our support team is here to assist you every step of the way! ShopPad is based in California and we offer toll-free phone, chat, and email support Monday - Friday, 10am to 6pm PT.

Expert Install Service available for this app! Our award-winning customer success team will be happy to install and configure Tracktor for your store 100% free.

Integrates with

  • USPS,
  • FedEx,
  • UPS,
  • Royal Mail,
  • 500+ other carriers

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free

Free

  • Your first 100 lookups are free.

Professional

$14.99/month

  • Up to 2,000 lookups per month.

Business

$29.99/month

  • Up to 5,000 lookups per month.

  • Your customers can also receive email notifications with package updates.

Enterprise

$29.99/month

Custom tailored to your business.

  • Perfect for high-volume stores needing more than 5,000 tracking lookups per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 254 reviews

  • 5 of 5 stars
    91% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (4)

Most recent reviews

LeeFed

I don't rarely leave reviews... but when I do it is an important one.... I was looking for an APP that allows customers to track their orders on site. This App does it and It will make customers return back to your site. I think this APP is brilliant... Customer Service team was on point... 5 stars for Aaron who helped me to get set up. I recommend this APP to others.

Music Ear Gear

We use this app to track our orders. Easy to install, and if there are any hiccups along the way they have great tutorials and prompt customer service.

Biatiful.com

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