Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

April 1, 2021

Avevo un problema con il mio tema, non era supportata la possibilità di inserire lo switch nell'header del sito, ho contattato l'assistenza e in meno di 24 h hanno apportato la modifica appositamente sul mio store. Veramente gentili e professionali.

Bottega Zero
Italy
Over 2 years using the app
OneCommerce.io replied April 5, 2021

Hi Emanuele,

This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Transcy - Translate Language and Convert Currency

April 9, 2022

Support from Jennifer and Johnson was perfect, they did exactly helped me with what I needed! Now the embedded function is working and showing nicely in the footer.

Mutsaers
Netherlands
Over 2 years using the app
OneCommerce.io replied April 16, 2022

Hi Kees,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

December 31, 2021

Best customer care! perfect! They help you in all the steps - thank you so much! hopefully, this will help me get better sales worldwide!

Lumija Swimwear
Malta
Over 2 years using the app
OneCommerce.io replied January 3, 2022

Hi Nicolette,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

March 10, 2022

I am very happy that I got full help from the customer service
happy work day I was very happy and learned the knowledge

UPERFECT
China
Over 2 years using the app
OneCommerce.io replied March 14, 2022

Hi Yinlan,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

Edited June 4, 2024

Quick and reliable support! Our store had a form issue for one of the languages, and Bo solved it in under 20 minutes.

Sinclair Technologies
Canada
Over 2 years using the app
OneCommerce.io replied December 20, 2021

Hi Thiago,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

December 20, 2021

Great service. Quick response and help. Got more help than expected. Keep going like this. For business very important your service was quick and easy to reach!

Lo10M
Netherlands
Over 2 years using the app
OneCommerce.io replied December 21, 2021

Hi Hanlun,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

Edited December 28, 2022

Great Customer services , with fast support very happy with the service provide , keeo up the good work .thumb up guys

NELSTAR SERVICES INC
United States
Over 2 years using the app
OneCommerce.io replied July 2, 2021

Hi Nelson,

I'm Roger from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Roger
Transcy - Translate Language and Convert Currency

June 7, 2021

Im very happy with the app its awesome the support team is very very cooperative especially Mr Andy. The support team replies in minutes and solves the problem its the best app.

Reena's Signature Line
Pakistan
Over 2 years using the app
OneCommerce.io replied June 9, 2021

Hi Reena,

My name's Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Transcy - Translate Language and Convert Currency

December 24, 2021

100% Recommended! I love how fast and effortless this app allows you to integrate a translation into your shop. For me, the user interface and sleek design makes it easy to work and manage everything form your content to your language switcher. Had a small issue at the beginning, but Lisa and the support staff where right on it! Top notch service! Thank you for the assistance...

WeilWell
United States
Over 2 years using the app
OneCommerce.io replied December 26, 2021

Hi Carlos,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

January 14, 2022

amazing and efficient help and support, highly recommend to everybody on shopify, all multilocation businesses

BaliNutra
Indonesia
Over 2 years using the app
OneCommerce.io replied January 17, 2022

Hi Mario,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency