Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,827)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multilingual capabilities and currency conversion, essential for international business expansion. They praise its user-friendly interface, effective translation features, and unlimited translations, particularly beneficial for stores with extensive product content. Customization options that align with store branding and responsive customer support further enhance its value. It's noted for seamless integration with Shopify and managing multilingual content effectively.

December 2, 2021

最初は無料で使用をしていましたが、多言語対応を考えて有料プランに移行しました。バグが出た際もデベロッパー側から告知してもらえて、対処方法まで明示をいただけたので非常に助かりました。まだ使って3カ月ほどですが今のところ快適です

FaciaCosmetics
Japan
4 months using the app
OneCommerce.io replied December 6, 2021

Hi Akimitsuyusuke,

This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

September 20, 2023

Great App and Support!

Qualy Air
United States
4 months using the app
OneCommerce.io replied September 22, 2023

Hi Luiz,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

Edited July 5, 2023

Daisy was giving great customer service, fast help and precise support for me when I was in need for help! Would highly recommend!

Holistica
Sweden
4 months using the app
OneCommerce.io replied March 16, 2023

Hi Slade,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Slade
Transcy by OneCommerce

September 3, 2022

Très pratique d'utilisation, et les conseillers sont très réactifs. Un conseiller m'a spontanément proposé de l'aide et l'a très bien fait.

Pop Dog
France
4 months using the app
May 23, 2022

Molly was perfect with me. I had a few concerns about some of the issues in the application and she got it all sorted out in a very short time

The Little Green Bottle
Spain
4 months using the app
OneCommerce.io replied May 24, 2022

Hi Valerie,

Here's Carrick. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Carrick
Transcy - Translate Language and Convert Currency

September 19, 2023

The customer service is very good and the product is very helpful. I have tried it for a while and it is worth recommending!

Mommy Yasmin
Hong Kong SAR
4 months using the app
OneCommerce.io replied September 21, 2023

Hi LIKUN,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

December 1, 2021

Five star customer service. Fast replies and assistance, they can assist and customise the template according to your needs. The app works perfectly on mobile and desktop. Thank you so much developer for this amazing free app.

Jarlia By Jolina
United Kingdom
4 months using the app
OneCommerce.io replied December 2, 2021

Hi Jolina,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

November 7, 2021

We used this app to translate one e-shop to Greek. It worked pretty well although there were issues and bugs. The reason I am giving it 5 stars is the amazing 24/7 support! They reply almost instantly in the chat & provide fixes - even code updates pretty fast! It also has a free trial to find out whether it suits your needs - so I recommend trying it out!

StefanFashion
Greece
4 months using the app
OneCommerce.io replied November 8, 2021

Hi Nikolaos,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

November 15, 2022

good service fast responce very patient i can use it write my english version it's helpful . thanks a lot

Rueizu Wheels
Germany
4 months using the app
OneCommerce.io replied November 16, 2022

Hi Haicheng,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

February 8, 2024

I warmly recommend it. excellent service! they help with everything in seconds! special thanks to Comei! She was the best and helped me in everything!

Fashion Gardrob
Hungary
4 months using the app
OneCommerce.io replied February 23, 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce