Reviews (1,287)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective support team, which quickly resolves issues. They praise its time-saving auto-translate feature for two languages and the option for manual edits, enhancing customer engagement and potentially boosting sales. The ongoing updates from developers also demonstrate a commitment to improving its features and usability.

September 6, 2023

Together with Shopify Markets this app could be a 10/5 stars. Unfortunately, it's not possible to translate more than 2 languages automatically, which is a big bugger to us since we want to do a Europe wide rollout with our shop. We would be willing to pay for every additional language, for sure, but even this is not yet possible. Is there a date when this super important feature will be released? As soon as this is possible, we'll increase our rating for sure!

Enecta.en
Netherlands
4 months using the app
October 2, 2022

Merci Shopify pour la gratuité de cette Application qui permet de traduire de façon plus approfondie et contrôlée, toutes les informations importantes d'une boutique, je recommande absolument.

BellaDiscount
France
5 days using the app
March 15, 2023

Good but only two languages, need way more than that, how to remove one and try a new language? I am confused

Très Elite
Canada
About 2 months using the app
March 14, 2023

Very easy and intuitive to use! Automatic translation works perfectly. Highly recommended over paid apps!

Unwind Studio
Portugal
5 days using the app
February 7, 2023

Great app. Thank you. Even if Google translates no so good, but it still very usefull. If somebody wants a better translation - hire a content manager.

FlagmanShop
Moldova
5 days using the app
Edited October 28, 2022

Updated review. We are happy so far. Service was great and comprehensive. App still a bit basic and things are not automated so you have to manually translate every change you do to the main language. Also no bulk translation for a term across all site as well as other teething UI issues but I’m sure they will sort them out with time. So we can warmly recommend especially since it is a free solution at this point. Will gladly add another star as the app evolves. Keep up the good work. This was so needed.

Manipura Malas
Netherlands
About 1 month using the app
Shopify replied October 26, 2022

Hi there, we'll get this sorted for you. I'm looking at support queries now and will respond in the next hour. All the best, Rich

December 14, 2022

I think the result of auto-translation is quite acceptable. But not having the option to select multiple or all products to translate at once is painful, especially when you have 100+ products to translate into more than 1 languages..
And also not sure what happens when a product description or any content is updated?

the Atelier H
China
4 months using the app
Shopify replied December 14, 2022

Hi there, thanks for trying out the app. Stores can be translated entirely in one go, and unedited auto-translations will update if the default content is updated.

The Translate & Adapt Team

October 24, 2022

Funktioniert -soweit ich das erkenne- gut für alles, was direkt zum Shopify Theme gehört. ABER: Wie bekomme ich TEXTE IN APPS oder meinen FILTER auf der Shopseite übersetzt??? Erscheint bei mir (Dawn Theme) nicht in der Localization. Eigentlich wollte ich dafür zwei Sterne abziehen, aber da gratis nur -1 Stern. Für jeden Hinweis bin ich dankbar!!

Qi-Imagery
Germany
About 1 month using the app
Shopify replied October 24, 2022

Hi there, thanks for trying out the app and your feedback. Some answers to your questions: 1) Text in apps that don't save to the theme or metafields aren't visible to Translate & Adapt - as the app can only translate content saved to Shopify. To translate apps that save content externally, you will need to translate in the front end. One example is Langify, which has a feature called 'Custom content translations' - where you can add extra translations for the content that doesn't use the Translations API or is not in the theme. It will mean an additional app subscription. You can run Langify and Translate & Adapt together. Langshop also does this with its 'Dynamic text' feature, as does 'Translate My Store' by Hextom. A recommended alternative is to see if there is an app that has the functionality you need but works with the theme, or saves to metafields. 2) Filters will be visibly translated very soon - you won't need to do anything, as they make use of 'Product Option' translations. Many thanks again

Translate & Adapt team

June 23, 2023

Impossible to translate policies, and no way of knowing why... Where can I get help with this?
Good translation though

Berteil
France
4 months using the app
Shopify replied June 23, 2023

Thank you for the feedback. Legal policies can be manually translated in Translate & Adapt. If you currently don't have any policy it will not appear in the app because there is nothing to translate. If you do have even one policy all the policies will appear in Translate & Adapt.

We do not auto translate policies because they are a legal document and auto translating it might create legal issues. This is one area where we recommend to translate with a professional who can cater the translation and policy to the market and type of products you sell.

February 9, 2023

With Unknown reason, every time we log out some translations will be lost, we have to constantly reset the translations ..

MR.Balloon 氣球先生官網
Taiwan
4 months using the app
Shopify replied September 11, 2023

Hi, thanks for using the app and the feedback - please check your email for a response.