Reviews (1,285)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective support team, which quickly resolves issues. They praise its time-saving auto-translate feature for two languages and the option for manual edits, enhancing customer engagement and potentially boosting sales. The ongoing updates from developers also demonstrate a commitment to improving its features and usability.

February 9, 2023

With Unknown reason, every time we log out some translations will be lost, we have to constantly reset the translations

zemkapota
Latvia
1 day using the app
Shopify replied September 11, 2023

Hi, thanks for using the app and the feedback - please check your email for a response.

October 26, 2022

Ι installed the App but it doesnt show me the language selector on footer. I enables the "show language selecotr " on admin but still no diffference

Psalidixarti.gr
Greece
About 1 hour using the app
Shopify replied October 26, 2022

Hi, thanks for trying out the app and the kind feedback! You are not seeing the language selector because English is not enabled on your Greece or Cyprus markets. Head to Settings > Markets > Greece and then Domains and Languages, and check English. Same for Cyprus.

November 13, 2022

I DID NOT INSTALL THIS APP. Shopify apparently took it upon themselves to do so without my consent or knowledge. And it MESSED UP MY SHOP. I am absolutely FUMING about it. They should NEVER EVER EVER install ANYTHING without consent.

Rhonda World
United States
About 12 hours using the app
Shopify replied November 14, 2022

The app was installed when a market was added, as markets create the ability to adapt content by market - such as color in the USA and colour in the UK. After this feedback we stopped it from installing here as it was clearly unexpected. The theme's country selector became activated as a new market had been added, which is common across themes to enable switching country, and can be turned off in Online Store. There was a redirect that happened on this store due to some leftover code from a since deleted app, which we identified and provided a fix for. I hope this helps to communicate that nothing intentionally untoward went on and we're here to help.

April 23, 2023

I have an issue as it appears that the app Translate & Adapt does not translate the filter in a collections page. I would like to be sure that there is no other possible option solving this problem before changing the translation app. Can anybody help by suggesting any possible resolution?

DazDrea
Germany
About 4 hours using the app
September 14, 2022

Great App, Simple & Clear user-interface, easy to use. BIG thanks for the Team behind it :) Appreciated

Teqane تِـقـنـي
Jordan
23 minutes using the app
Shopify replied September 27, 2022

Thanks so much for taking the time to try out the app and give feedback!

The Translate & Adapt team

September 23, 2022

vere bad it take a long time ........................................................................................................................

Tik NIte
Saudi Arabia
About 6 hours using the app
Shopify replied September 23, 2022

Hi there, we're sorry to hear that you encountered an issue with our automatic translations service. We've taken a look at your store, and we do see that we successfully completed machine translations within 10 minutes of starting, which is within our expected time to completion. Please let us know through the app support channel if we can assist you further with your translations.

September 5, 2022

Perfect, finally solve the problem of the Spanish language file upload-character garbled, moved, crying~~~~~~

Logeqi
Hong Kong SAR
13 minutes using the app
Shopify replied September 27, 2022

Thanks so much for taking the time to try out the app and give feedback!

The Translate & Adapt team

January 6, 2023

Nice App, does what it needs to do. Integrates nicely into the Shopify admin.

One point that needs improvement: If I save my changes in a paginated list, it resets the list to the first page. Because of this, I have to do a lot of unnecessary extra clicks.

9c Climbing
Netherlands
About 1 hour using the app
March 9, 2023

WORST EVER!!!

The app totally destroyed my store! After i deleted the App because it did not work as i should I COULD NOT CUSTOMIZE MY OWN STORE ANYMORE!

HOW DO I GET MY NORMAL ¨CUSTOMIZE¨ BACK???

Mindshift
Sweden
About 2 hours using the app
Shopify replied March 10, 2023

Hi there, not clear what's happened here but please get in touch via the email sent to you and we'll fix for you.

Thanks, Translate & Adapt team

Edited September 17, 2022

Very cool app! Very practical to translate the website although the translation DEFINITELY needs a review. The translation is a hit and miss — But this is still a cool option to have and overall super convenient to manage from a Shopify app.

GARÇON
Canada
38 minutes using the app
Shopify replied September 27, 2022

Thanks so much for taking the time to try out the app and give feedback! Yes, our auto-translations come from Google Translate and they can never match a human so we would recommend checking and editing before publishing.

The Translate & Adapt team