Reviews (1,287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and effective support team, which quickly resolves issues. They praise its time-saving auto-translate feature for two languages and the option for manual edits, enhancing customer engagement and potentially boosting sales. The ongoing updates from developers also demonstrate a commitment to improving its features and usability.
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not good if you want your store to have good translation
I could not fix translation of main menu, collections, products etc.
Hi there, thanks for trying out the app. Can you please drop us a note to localization-product-team@shopify.com - all of those the things you mention can be edited. Thanks
De repente dejó de funcionar. Desinstalé e instalé de nuevo y me dice que no tengo permiso para instalarla.
Hi, thanks for using the app and the feedback - please check your email for a response.
Nach ca. 2 Dutzend mal laden, scheint es zu funktionieren. Schade dass man Änderungen nicht direkt einfügen kann, sondern diese im Produkt direkt machen muss, bevor eine Übersetzung erfolgt. Und die Frage die sich mir noch stellt ist, ob die rechtlichen Texte (z.b. AGB) so übersetzt werden dass diese rechtlich verbindlich auch im Ausland gelten
Hi, we have emailed, please be in touch
Serious Translation Issue Overshadows Shopify's Positives!!
My previous positive experience with Shopify has been overshadowed by a significant issue with the 'Translate & Adapt' plugin. Crucial for accurate product translations, this plugin has begun showing products as 'unavailable' on my translated pages, despite their availability on the regular pages.
Despite extensive troubleshooting efforts, the problem persists, highlighting a major disconnect between Shopify and its third-party plugins. The impact on my ability to serve my customers compels me to give Shopify a 1-star review. I hope this review prompts a swift resolution to these compatibility issues that significantly hamper an otherwise promising experience.
Thanks for the feedback. We have sent over a message to you to chat about the problem you've experienced.
Overall Translate & Adapt has no ability to change availability of your products. It can only take existing content and translate or localize it in different markets and languages.
Hello, I wish this App wouldn't be limited to just 2 languages. Any idea when it will allow all supported languages? Thanks.
Can't add both Traditional & Simplified Chinese to the site, and only allow choosing one of it, that's not make any sense... do u know in Asia Pacific trilingual that included English, Traditional Chinese, Simplified Chinese are quite common. I'm so disappointed T_T...
Hi there, these are fair critiques. Whilst this situation isn't caused by the app directly, a Shopify level solve will be required. The reason for it happening is the clash with the markets subfolder format: example.com/{language ISO code}-{country ISO code}/ but we are looking at a solution - accelerated by your feedback, so thank you. Note that it is unique to having both forms of Chinese on one market, but your use case totally makes sense. We'll be in touch once we have something to test.
Hi there, great app! Super easy setup and easy to use. One question though.... Anyway I can move the language selector from the footer to the header?
Seems good so far but I want to translate the entire store and not go page by page and product by product. And I'm still await the ability to alter product url's, that would be a game changer.
Thanks so much for trying the app and your feedback.
Whole stores can be translated using Google Translate from the app's home page by clicking 'Auto-translate'. Up to 2 languages can be auto-translated.
Product URLs are under consideration, thank you for your feedback.
Best wishes,
Shopify Translate & Adapt team
Terrible assistence and support. There is no instruction anywhere, if there is a problem they do not help and ask you to hire someone. Terrible button!!! It's at the bottom of the page where no one sees, has no choice of style and how to switch to the header. There's no way to know whether or not it's working.
To update, the issues here were around placement of the language switcher and challenges with a 3rd party theme. Support has been provided. Please be in touch.
Good app! Only thing is that you cant translate custom coded text. Can someone help me out with that?
Hard coded text can't be translated because the app doesn't have access to it. We recommend using rich text containers of HTML or metafields.