Reviews (1,287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and effective support team, which quickly resolves issues. They praise its time-saving auto-translate feature for two languages and the option for manual edits, enhancing customer engagement and potentially boosting sales. The ongoing updates from developers also demonstrate a commitment to improving its features and usability.
Refine
-
By rating
I think this is really good function wise. It does the translations super quick and its easy to read your original text to the translated text as well as to fix it. However, translations always seem to work better in google going from another language to English and not the other way around. I am translating to Swedish and my husband ( who is swedish) still has to rewrite almost everything to really localize it so it really sounds correct. I would really prefer an app that has that local touch. When amazon opened in sweden they did an AI translate for swedish and it landed in the news bc it they translated a necklace or something into the word for a male private part or something rediculous like that. I mean no one needs that to happen for their small business. So overall, its a good app with a good base but if you wanna be local you gotta go to local to get it right.
Thanks for the review and taking the time to work with the app. Translations themselves come from a Google Translate integration which means we don't control the text, but aim to give the opportunity to amend what comes back. I can relate - my store sells 'sloth necklaces' which translate as 'lazy necklaces'! As Google Translate continues to improve over time, the quality of auto-translations will continue to get better. Whilst it's taken longer than you'd hoped, the way you've done it - auto-translating and correcting, is a great way to go about things.
Very convenient, saves oodles of time. It would be great if the app made bulk editing a bit easier and if the AI was a little more context-dependent.
Buggy! Now I am on a state it says it is translating and never finishes the job. Regardless if I clean the cache, change the browers, or even uninstall and install the app again does not work. Very bad design and the problem is probably on the back end.
Thank you very much for this review. There was a technical problem that prevented your translations from finishing. This problem has been resolved, so we'd love to invite you back to try the app again :)
Aggiornamento 20 ottobre: 1 - il support ha sbloccato la traduzione e ora va tutto molto bene e fluido. Le traduzioni sono quasi perfette e il risultato è molto soddisfacente.
2 - magicamente, dopo lo sblocco, siamo stati in gradi di tradurre dall'italiano in.. altre due lingue! Dunque è tutto tornato regolare. Ora non vediamo l'ora di scoprire cosa costerà tradurre in altre lingue oltre le prime due.. gratuite. :-) ------------------------------------------- Ottobre 18
Molto deludente: 1 - Traduzione in INGLESE bloccata al primo tentativo, per un sito con 9 prodotti e 15 pagine. Supporto di Shopify... non in grado di risolvere il problema: parlato con 3/4 differenti Agenti del supporto. 2 - lo strumento permette di tradurre automaticamente SOLO in due lingue oltre quella originale del sito... a meno che siete in SVIZZERA! Perché considera la lingua locale ITALIANO (per esempio) una lingua DIVERSA dalla lingua ITALIANA dell'Italia. Dunque.. si può tradurre in automatico SOLO in un'altra lingua!
Hi there, thanks for trying the app and feeding back. Some answers:
1) Just checked your translations and there was a technical issue for your English which has now been resolved. Apologies that support was not able to do this for you. It was an exception.
2) Please let us know how you would like your languages setup and we'll make it possible for you. Currently you have Italian as default, English added, and we have a record of French - but the French isn't showing on your store. Perhaps it was added and removed?
Please drop us a note direct to localization-product-team@shopify.com and we'll fix all for you.
Very basic. Because of limilation it won't translate 3rd party apps and product reviews. Also in the buttom of your site "Driven by Shopify" it will translate it even if you have deleted the text in your default language settings.
However the support is great and instantly.
The auto translate feature is incredibly simple and intuitive to use, however it has a hard cap on just 2 languages which doesn't make much sense to me. I was hoping to offer a few languages for my EU customers. I don't understand why there is such a limit in place to only support two languages, I would gladly pay like $10 to translate the rest of my site to add German and French support... it feels pretty unfair to only offer Spanish and Italian in my opinion, not a good look for my store.
App semplice ed intuitiva! Sarebbe fantastico se traducesse anche le unità di misura da sistemi metrici a sistemi anglosassoni.
Finally a mean to translate the content of our shop, from Shopify themselves. However, completely unusable as long as there is no option to exclude the translation of some fields.
We have some metafields on products/collections that contain code or identifiers, we obviously don't want to translate those, and we can't get over all of them manually to revert them back to their original content on the translated version of the store.
Thanks for using the app and the feedback. Please see an email send with how this is achieved.
Pretty good but still needs some work. A few things I've noticed, there's no bulk translate option for single words. We sell car parts in the UK and launched a US store. The only things that need translating are things like Bonnet to Hood, Wing to Fender etc. There's no way to do this without going into every instance where it occurs. It would be so easy to do if I could just change all instances of "colour" to "color" and "boot" to "trunk".
There's also a few areas where it's still missing. One example is shipping. There's nowhere to translate your shipping names so you need to create new rates for each language you use. It's not a big issue but could be better.
Hi there- thanks for trying the app and the review. It would be worth combining your Translate & Adapt workflows with the translations CSV (Settings > Languages > Export). This exports all your translations, which are the same translations that are visible and editable in Translate & Adapt. You can find and replace in a spreadsheet, and delivery methods are there under DELIVERY_METHOD_DEFINITION.
It's great but 2 languages is definitely not enough so I had to remove the app. When will the paid plan be available for more automatic languages?