Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, accurate translations, and reliable currency conversion, which facilitate international transactions. They find the SEO/Bulk Product Edit features and offline functionality beneficial. The support team is praised for their responsiveness. Merchants report increased engagement and sales from non-English speaking regions. The app is easy to install and set up, and effectively translates product descriptions, reviews, and URL slugs. However, some issues have been reported with the URL slug translation feature.

April 17, 2024

I am thrilled with this App! I have so many store visitors from Brazil but I didn't receive any orders from there. I then realised that language could be one of the barriers. I installed this app and hopeful that my Brazilian customers will now be able to order from my store!

Eurekaonline
Malawi
6 months using the app
March 26, 2024

Great tool to deal with store translations and currency management.
I'm using it for 2 years already and I'm always finding what I need.

If needed, support is always available to help!

Broodminder Europe
France
Over 1 year using the app
January 15, 2024

We have used numerous translation apps on shopify since 2014 - it was not until we found TMS did our translation issues (RTL, updated translations, missing text) were resolved.

Not only is this app incredibly easy to use and has many functions, the customer care provided exceeds anything else. We had a lingering trrnaslation that showed up on all pages incorrectly as a result of a previous app and TMS managed to not only track it down in the code but remove it in a quick and efficient manner. We are exclusively using TMS on all our stores!

ShopKerta
Saudi Arabia
About 2 years using the app
March 13, 2024

I Just install it on my page, ut things make me to come on review was first how started! Nice and I hope it will work well as is it started!!

Perfect.

Brandsonce
Germany
18 days using the app
Edited April 29, 2024

It was worth giving it a try. The developer was very helpful to step up and fix my issues that I was facing with. They were responsible, competent, and capable to meet my requirement. I had to add some touch myself with the French translation as it required me to manually translate some sentences. All other languages however were able to automatically translate smoothly. Thanks Guys for your patience and your amazing support. I look forward to getting more of your Apps and upgrade for next project.

MartSaving
Canada
3 months using the app
March 4, 2024

I recently started using Hextom: Translate & Currency for my Shopify store and have found the initial setup process to be straightforward and user-friendly. The promise of adding two extra languages to my store is quite appealing, and I'm looking forward to seeing how this feature can help in reaching a broader audience and enhancing the shopping experience for my international customers. Although I haven't had the chance to explore all its functionalities yet, my initial impressions are positive. I'm eager to see the full potential of this app in action

Alt Til Sæsonen
Denmark
17 days using the app
February 27, 2024

Stay far away from this app!

The translations they offer are terrible and trying to communicate with their customer support team is like talking to a wall.

They simply do not care in the slightest about your problems with the app as long as you pay them money. I have used this app for almost three years and therefore I have a lot of experience with their customer support.

Seriously save yourself the headache and the money and do not give these developers a single cent, for they do not deserve it.

Weriion
Sweden
Over 2 years using the app
Hextom replied May 5, 2024

Hi,

We sincerely apologize for any inconvenience you've experienced.

We've addressed and resolved some difficulties you've contacted us about. We've also sent several emails to you to gather more details, but we haven't received any replies yet.

Could you please check your inbox or spam folder when you have a moment, and reply to us? We're here to help further.

Thank you,
Hextom

Edited April 27, 2024

It took months to fix the reported problems. But in the end, they were all corrected. Not to mention that this is one of the best apps of its kind, taking the existing competition into account. If something change, I will also update this review.

Brincatoys
Portugal
About 1 month using the app
March 1, 2024

This innovative translation and currency converter app impresses with its intuitive interface, providing accurate real-time translations and reliable currency conversion. Its user-friendly design ensures seamless navigation, while frequent updates and excellent customer support enhance the overall experience. With the added benefit of offline functionality, it becomes an indispensable tool for overcoming language and financial barriers, making it highly recommended for travelers and those conducting international transactions.

CKBT Shop
Brazil
24 days using the app
February 15, 2024

Now all is great, all is available pretty fast. A couple of clicks and problem solved. Need more advanced help, just watch the video. Simple, Fast Great.

NoveShoppe
Latvia
2 months using the app