Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 7, 2022

Excellent shop. Excellent service. Good quality goods. Support is always friendly, responds quickly and does their best to help. Special thanks to Gretle from support for her help)

5thmood
Armenia
Over 1 year using the app
ShopSocial, Inc. replied October 9, 2022

Hi, 5thmood

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Gretle! Please reach out to us anytime, we are available 24/7!

March 27, 2023

I am new to Trendsi and setting up my account with them. Many questions, of course, and Lee was most helpful and had quick responses on the chat to my quesitons. I highly recommend Trendsi and Lee!

Shop With Bonney
United States
Over 1 year using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Shop With Bonney

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

October 26, 2021

Customer service was great. Angelo knew what I needed and responded immediately. Highly recommended to use this app!

KelvinSoho
United States
Over 1 year using the app
ShopSocial, Inc. replied October 29, 2021

Hi KelvinSoho,

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Angelo. Our CS team is always here to assist you anytime you need.

September 3, 2021

I use trendsi app for about a month. Initially, i had a few issues due to unfamiliar with the app. The customer support is amazing. They will ensure your query get followed up and answered. The app is very easy to use and integrate well with shopify. The import function is great where we can set the pricing rule prior to upload the selected products to the store which is a great feature to have. Saving me a lot of time. New products are updated everyday and the app is free! Although this app is currently supporting mainly U S market. Once the logistic is ready for the international market. I'm sure this company would be a game changer for ecommerce fashion business.

FreshLookPros
United Kingdom
Over 1 year using the app
ShopSocial, Inc. replied September 5, 2021

Hi FreshLookPros,

Thank you so much for your review! We're so happy that you enjoy using Trendsi so far, and that you like our features! It is our mission to make life easy for online sellers to start selling, and we will do our best to offer you even better services in the future. Let us know if you have any questions or feedback, we're always happy to help.

May 4, 2023

Mary was extremely helpful. She was kind & helped me super fast! Highly recommend. Trendsi has top-notch customer service.

Live Laugh Sparkle Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied May 4, 2023

Hi, Live Laugh Sparkle Boutique

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

April 25, 2023

Angelo was very helpful with my shopify store issue. He gave me direct instructions and was very patient with me and solved my issue with me.

Peachy and Pink
United States
Over 1 year using the app
ShopSocial, Inc. replied April 25, 2023

Hi, Peachy and Pink

Your review means a lot to us. Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

November 10, 2022

I had an issue with my collection and Mia from customer service was great in helping me with my issue.

Markat’s Shop
Dominican Republic
Over 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Markat’s Shop

Thank you so much for your kind words, we really appreciate it. We will make sure to pass along the compliments to Mia and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊

August 19, 2021

I asked a simple question and Karen gave me a simple solution. The online chat is an exceptional way to communicate.

Maple Street Style
United States
Over 1 year using the app
ShopSocial, Inc. replied August 24, 2021

Hi Maple Street Style,

Thanks so much for your review! We strive to always offer the best services, so please don't hesitate to contact us about any questions of feedback you might have.

February 20, 2023

I have been very pleased with my experience using Trendsi. By far one of the best dropshipping supplier apps. I had a couple of questions and reached out to Mia via "Chat". Mia was able to quickly and thoroughly answer all of my questions. Friendly and efficient. Please continue to make more products available as well as more inventory for each product. Thank you.

Ornamental Charm
United States
Over 1 year using the app
ShopSocial, Inc. replied April 6, 2023

Hi Ornamental Charm,

Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

July 12, 2022

The support team is very helpful, I contacted them regarding my phone # change and Gretle did an excellent job!. He/she replied very quickly

Damir Wayz
United States
Over 1 year using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Damir Wayz

We LOVE your review, so thank you for leaving us your valuable feedback! We are so happy to hear that you are enjoying our app and support from the CS team. Please do not hesitate to reach out again if you need help!