Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

December 16, 2021

This app helped my boutique soooo much! The clothes have been great. Anything made in the USA has been as pictured and ships in 2-5 business days direct to the customer for only $5. Id say 90% of the items coming from china have been as pictured. The only bummer is the long shipping times which has been anywhere between 8 to 14 business days. Be sure to make this CLEAR in your descriptions and to your customers. I am so happy with the customer service, I really can't say enough of how well they have handled any and all issues. I have doubled the amount of money I made compared to when I was purchasing everything myself and reselling it. I did lose a little bit of control of my pretty packaging and thank you notes but its been worth it!

Tulila
United States
Over 1 year using the app
ShopSocial, Inc. replied December 17, 2021

Hi Tulila,

You review made our day! We are so delighted to learn that you are loving your experience with Trendsi so far and that you are able to grow your business. We are keeping our fingers crossed that our guaranteed 5-10 business days shipping from China will be back to normal again after the holidays. Make sure to tune in because we're working on a beautiful packaging soon! We are so grateful to you, please connect with us anytime. We are available 24/7!

November 14, 2021

I just discovered this app and it really have great inventory . Not only that, their customer service is excellent too. I had reach out to them several times and Audrey,Pearl and Gretle are all very down to earth to help me.
Highly recommend!

For Your Closet LLC
United States
Over 1 year using the app
ShopSocial, Inc. replied November 19, 2021

Hi For Your Closet LLC,

Thank you for taking the time to give us your wonderful feedback! Our goal at Trendsi is exactly as you mentioned and hope to help your brand grow to new heights. Please don't hesitate to reach out again if you have any questions or concerns.

Edited June 7, 2024

great product at reasonal prices, always helpful

DIVA USA
United States
Over 1 year using the app
ShopSocial, Inc. replied June 12, 2023

Hi, DIVA USA

Gretle really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

November 2, 2022

thank you to gretle, she was very helpful, look forward to trying the app Really appreaciate it. Review body

Jenny Boston Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Jenny Boston Boutique

Thank you so much for your glowing review and we hope to see you around again. Please pop by our customer support for any questions and our amazing team will be glad to assist you utmost. We appreciate you! ❤️

March 13, 2023

Excellent service from Mary and great quality items! Shipping and communication has been easy and quick so far.

Beach & Bella
United States
Over 1 year using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Beach & Bella

Thank you for your review! We will make sure to pass along the compliments to Mary and if you need help or have questions, please do not hesitate to pop by our amazing customer support again! 💛

May 1, 2023

Seriously awesome, they have been super helpful and have helped me with so much! Thank you! Thank you! Thank you!

New Beginnings Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied May 2, 2023

Hi New Beginnings Boutique,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

November 11, 2021

Oh my, when I tell you the support team is awesome, I emailed the support team and Lee replied back instantly to answer my questions in ref to shipping. I can't wait to get my first order!

ishopsynsha
United States
Over 1 year using the app
ShopSocial, Inc. replied November 13, 2021

Hi ishopsynsha,

We agree with you, our customer service team is a gem! We are so happy to hear that you are enjoying our app and support from the CS team. Please do not hesitate to reach out again if you need help! 💛

May 4, 2022

Angelo was very helpful! I needed an address updated on an order and within a matter of a couple minutes it was fixed. Quick response and friendly.

Lily & Ira Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied May 15, 2022

Hi, Lily & Ira Boutique

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

November 16, 2022

I had a great experience with Trendsi Support, helped me with my customer's package on the way and helped me immediately to all my questions. Thank you Lee for all your help I so appreciate it!

mywishco.com
United States
Over 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, mywishco.com

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

March 7, 2023

Was very helpful and walked me through the steps. I needed to change my credit card info and he showed how.-Angelo was the agent

Malli's clothing and Accessories
United States
Over 1 year using the app