Reviews (3,517)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

June 21, 2022

I needed help with some order issues, and Gretle got everything fixed right away for me! Customer service is excellent.

Glitz & Glam Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Glitz & Glam Boutique

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

December 14, 2021

Shout out to Karen for her immediate responses! I feel heard and more excited to work with Trendsi! As a new business owner this is huge, and as Im still learning about you can feel scared to be overlooked, but Karen as well as other Trendsi employees I have asked questions to, have been so quick in their replies and offer clear answers and solutions for me. Thank you!!

Slay It Your Way
United States
Over 1 year using the app
ShopSocial, Inc. replied December 17, 2021

Hi Slay It Your Way,

Thank you so much for your amazing review and we are so glad that you felt at ease with the help of our team and we'll make sure to pass along the compliments to the whole team. Your review is an affirmation of our hardwork and we are so thankful to have you. We are here to see you WIN! Please pop by our support anytime for questions or help.

October 20, 2021

I just started to use Trendsi. Loved to add favorite items into one collection and then list all those items to my store with just one click. Have to mention that Customer Support is very fast. Maria from Trendsi helped me to solve my problem within few mintues which was just amazing!

ASARA VISTA
United States
Over 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Asara Vista,

We LOVE your review and we are so glad that Maria was able to help you. Please reach out to our amazing customer support for any questions. We are available 24/7!

May 28, 2022

I had an issue with syncing and reached out via the chat function. Chette was amazing and very patient.

Class In Session
United States
Over 1 year using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Class In Session

We really appreciate your feedback and look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

Edited December 18, 2023

I use Trendsi for most of my dropshipping for my online store. I have ordered tons of items for myself as well and have been happy with almost everything. Most of the White Label items are great and I love that I have access to quality name brands, as well! The process to order is as easy as it could possibly be. The shipping times can be a little long when shipping from overseas to the USA, but not terrible. I have spoken with Hazel, Allan, and Gretle in customer service with questions throughout the process of opening my store and questions regarding orders, and other things I have needed over the past year, and they were all quick to answer and provide great customer service! Overall, I would definitely recommend Trendsi to other store owners!

Trendy Envy Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Trendy Envy Boutique

We are delighted to hear that our team was able to provide you with the customer experience that you deserve. Thank you for your feedback and please don't hesitate to reach out anytime, we're here for you 24/7 ❤️.

Edited September 19, 2023

Gretle was so very helpful on an adrress change for an order. She responded and updated the change within 5 minutes of me emailing. A+++ customer service!

Liv & Lou Collections
United States
Over 1 year using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Liv & Lou Collections

Thank you for leaving us a review! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.

January 12, 2022

I love this app. They offer amazing outfits and do almost everything for you. Most of the outfits have good quality. Customer Service is awesome, they usually solve any problems I have on my orders super fast.

Clothes Set
United States
Over 1 year using the app
ShopSocial, Inc. replied January 27, 2022

Hi Clothes Set,

We LOVE your review and we are so glad that you are enjoying our app and service so far! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

March 7, 2023

Trendsi is the best dropshipper! Their customer service is top notch. Mary was very helpful and answered my questions! I highly recommend! The clothing is great quality and ships fast!

Christina’s Bling Boutiki
United States
Over 1 year using the app
October 23, 2021

I'm so glad I switched to Trendsi. I had a question and Gretle responded right away. Their customer service is AMAZING.

Styles Beyond Bland
United States
Over 1 year using the app
ShopSocial, Inc. replied October 29, 2021

Hi Styles Beyond Bland,

Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. We agree with you, our customer service is a gem! So please don't hesitate to reach out again when you need help.

September 26, 2022

I would like to thank Angelo for his help with some shipping issues I encounter. He was very patient, clear, and walked me thru the process to take my store to the next level

Detail7 By Penelope
United States
Over 1 year using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Detail7 By Penelope

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo! 💛