Reviews (3,629)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

May 4, 2022

Angelo was very helpful! I needed an address updated on an order and within a matter of a couple minutes it was fixed. Quick response and friendly.

Lily & Ira Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied May 15, 2022

Hi, Lily & Ira Boutique

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

November 16, 2022

I had a great experience with Trendsi Support, helped me with my customer's package on the way and helped me immediately to all my questions. Thank you Lee for all your help I so appreciate it!

mywishco.com
United States
Over 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, mywishco.com

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

March 7, 2023

Was very helpful and walked me through the steps. I needed to change my credit card info and he showed how.-Angelo was the agent

Malli's clothing and Accessories
United States
Over 1 year using the app
July 20, 2022

I overthought a problem that Lorie guided me through and simplified. Everything is working fine now.

Simply Yoga Wear
United States
Over 1 year using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Simply Yoga Wear

We appreciate you for taking the time to write us an amazing feedback and thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

May 4, 2023

I had a few questions about their service and permissions. I sent them an email to support and received a response within a few minutes. I spoke with Chette who was very informative and helpful. They answered all my questions and were very quick to respond. I highly recommend them!

The Twisted Edge Boutique LLC
United States
Over 1 year using the app
ShopSocial, Inc. replied May 4, 2023

Hi, The Twisted Edge Boutique LLC

We are so happy to hear that Chette was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

April 10, 2023

Great app. Easy to work with. So far so good. Gretel was great help in the customer service chat. Very helpful.

SEF
United States
Over 1 year using the app
ShopSocial, Inc. replied April 11, 2023

Hi, SEF

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

June 20, 2023

Maridom was such a sweetheart! I had my first order through Trendsi and was nervous about shipping. She looked up the order and made sure we were good to go! I really appreciated it. Thank you so much Maridom!

Sunflowers & Cotton T's Boutique, LLC
United States
Over 1 year using the app
ShopSocial, Inc. replied June 20, 2023

Hi Sunflowers & Cotton T's Boutique, LLC,

Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together. ❤️

Edited July 3, 2022

My experience working with "Angelo", "Charmaine" and the customer service team so far has been great. Really fast response times, and help quickly with everything I need. Definitely recommend and look forward to working with them all. Thank you

Blackonblackdesigns
United States
Over 1 year using the app
ShopSocial, Inc. replied July 6, 2022

Hi, Blackonblackdesigns

We take pride in providing an excellent customer experience and we're glad to hear that you're happy with the services that we provide. We will make sure to pass along the compliments to the team. Reach out to customer support anytime, we're here for you 24/7. 💖

June 21, 2022

I needed help with some order issues, and Gretle got everything fixed right away for me! Customer service is excellent.

Glitz & Glam Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Glitz & Glam Boutique

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

December 14, 2021

Shout out to Karen for her immediate responses! I feel heard and more excited to work with Trendsi! As a new business owner this is huge, and as Im still learning about you can feel scared to be overlooked, but Karen as well as other Trendsi employees I have asked questions to, have been so quick in their replies and offer clear answers and solutions for me. Thank you!!

Slay It Your Way
United States
Over 1 year using the app
ShopSocial, Inc. replied December 17, 2021

Hi Slay It Your Way,

Thank you so much for your amazing review and we are so glad that you felt at ease with the help of our team and we'll make sure to pass along the compliments to the whole team. Your review is an affirmation of our hardwork and we are so thankful to have you. We are here to see you WIN! Please pop by our support anytime for questions or help.